Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5 hours per week (over 7 days between 7.30am -8.00pm))
- Job ref
- 382-CS45-25
- Employer
- Blackpool Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Blackpool Victoria Hospital
- Town
- Blackpool
- Salary
- £24,465 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 25/11/2025 23:59
Employer heading
Radiology Booking Clerk/Receptionist
NHS AfC: Band 2
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
To provide a comprehensive appointment and
reception service for Imaging examinations for all
wards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP’s and all other users of the service. Ensure waiting list targets are met highlighting progress and any
anticipated problems associated with meeting the
targets.
Main duties of the job
An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department.
You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team.
The maintenance of patient confidentiality and excellent customer care skills are essential for this role.
You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills.
Knowledge of the Radiology Department and Radiology Information Systems would be an advantage but this is not essential. Previous NHS experience would also be useful. Training on specific hospital systems will be given.
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
Detailed job description and main responsibilities
Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital.
This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work.
Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.
Please ensure that you have read through the attached Job Description and Person Specification before submitting your application.
Person specification
Qualifications
Essential criteria
- Educated to GCSE standard with A-C (Maths & English)
- Working knowledge of Microsoft Office - Word, Excel
Desirable criteria
- ECDL or equivalent NVQ in Customer Services
Work Experience
Essential criteria
- Experience working in 'customer focused' environment
Desirable criteria
- Previous experience working in health care environment
Skills
Essential criteria
- Able to work as part of a team
- Able to use own initiative
- Excellent organisational skills
- Excellent communication skills
- Able to multi task
- Keyboard Skills
Personal attributes
Essential criteria
- Willing to learn new skills
- Helpful and attentive to the needs of patients
- Able to work flexibly
- Sensitive to patient confidentiality
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samuel Liptrot
- Job title
- Radiology Admin Manager
- Email address
- [email protected]
- Telephone number
- 01253 956765
If you have problems applying, contact
- Address
-
BTH
- Telephone
- 01253 957001
List jobs with Blackpool Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors



