Job summary
- Main area
- Adminstration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 382-FICC43-26
- Employer
- Blackpool Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Annes Primary Care Centre
- Town
- Lytham St Annes
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 02/04/2026 23:59
Employer heading
Administrator
Band 3
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
We are looking for an organised, proactive and compassionate Administrator to join our dedicated Bladder & Bowel Service. This is a rewarding role supporting a specialist clinical team that provides essential care to people living with bladder and bowel conditions.
As part of the team, you will play a key role in ensuring the smooth running of the service by providing high-quality administrative and clerical support to clinicians, nurses, and service users.
Main duties of the job
· Processing referrals, scheduling visits and entering on electronic systems
· Discharging patients and caseload management
· Monitoring emails, mailboxes and messages
· Ordering equipment supplies
· Scanning and uploading documents
· Data collection, running reports, audit and spreadsheet tasks.
· Occasional minute talking
· An essential part of the role is the ability to manage and prioritise own workload without direct supervision
· The administrative support function requires cover 8am – 10pm 7 days a week
Working for our organisation
ABOUT OUR TRUST
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage applications from anyone with protected characteristics, as well as supporting reservists and veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Detailed job description and main responsibilities
· Processing referrals, scheduling visits and entering on electronic systems
· Discharging patients and caseload management
· Monitoring emails, mailboxes and messages
· Ordering equipment supplies
· Scanning and uploading documents
· Data collection, running reports, audit and spreadsheet tasks.
· Occasional minute talking
· An essential part of the role is the ability to manage and prioritise own workload without direct supervision
· The administrative support function requires cover 8am – 10pm 7 days a week
Person specification
Edcuation & Qualification
Essential criteria
- Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification
Desirable criteria
- NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience
Experience & Knowledge
Essential criteria
- Good knowledge and understanding of reception / office procedures
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
Desirable criteria
- Experience of using Trust IT systems
- Experience of working in Healthcare
Skills & Ability
Essential criteria
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills Including audio typing
- Ability to manage and prioritise own and other’s workload and use own initiative
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to maintain relevant recording and information systems
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Understand confidentiality and apply the principles in every day working practice
- Work effectively and flexibly as part of a team to meet the needs of the services
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Earle
- Job title
- Community Therapy and Nursing Matron
- Email address
- [email protected]
- Telephone number
- 01253 951705
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