Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary: Volunteer
- Hours
- to be discussed
- Job ref
- 351-VS-COR16
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Sceptre Point
- Town
- Preston
- Salary
- Volunteer
- Closing
- 26/04/2026 23:59
Employer heading
Community Engagement Volunteer
Volunteer
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. You must be 18 years and over to apply for this role.
Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK. We cannot offer visa sponsorship for a volunteer role.
As volunteer expenses are limited to a 20 mile round trip, we are unable to proceed with applications if you live to far from the location you are volunteering for.
Main duties of the job
Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is a long term commitment (for example 9 – 12 months), and to bring continuity and stability for patients and staff, we ask volunteer to support by doing the same periods each week, which are discussed and agreed by the volunteer and volunteer supervisor.
The aim of this role is to support the Engagement Officer to listen to the voices of service users, carers, families and communities. The Community Engagement Volunteer will help us to gather feedback, raise awareness of services, and promote involvement opportunities in a welcoming and inclusive way.
This is a non clinical role and is ideal for individuals who are passionate about community wellbeing, reducing stigma around mental health, and improving services through lived experience and feedback.
Please Note: Although the base is Preston, we do welcome applications from people from across the trust network
Working for our organisation
The volunteer may support with:
• Encourage and support local people to speak out about their experiences of health and social care services
• Sharing information about Trust services and signposting appropriately (non-clinical information only)
• Supporting engagement events, information stalls and awareness days
• Gathering feedback through conversation and ensuring comments are recorded accordingly
• Supporting inclusive engagement with underrepresented communities
• Helping create a friendly, approachable presence within community spaces
• Engaging with Trust colleagues to listen to their experiences and perspectives, helping to identify how services can be improved.
Volunteers will not be expected to work independently in challenging situations and will always have clear guidance and supervision.
Detailed job description and main responsibilities
A Standard DBS with Adult Barring is required for this role, and there is no charge to a volunteer for a DBS. Applicants must be 18 and over to apply for this role.
Please read the attached Role Description, or email main contact, for further information on this role. To apply for this role, please click this link LSCFT – My Impact. Please do not click the “Apply online now” option at the bottom of the page.
Person specification
Requirements
Essential criteria
- See Role Description
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Merry
- Job title
- Engagement Officer
- Email address
- [email protected]
- Additional information
Volunteer Service
Email - [email protected]
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