Skip to main content
Please wait, loading

Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary: Volunteer
Hours
Please see the Role Description regarding volunteer placement times.
Job ref
351-VS-CEN32
Employer
Lancashire and South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Ashton Health Centre
Town
Preston
Salary
This is a volunteer role and as such is un-paid. There is no salary attached.
Closing
15/11/2026 23:59

Employer heading

Lancashire and South Cumbria NHS Foundation Trust logo

Administration Support Volunteer

Volunteer

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting us at Ashton Health Centre in Preston.  

Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK.  We cannot offer visa sponsorship for a volunteer role. 

Main duties of the job

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm


The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. Volunteer support is required on a Wednesday

Working for our organisation

Duties may include the following
•    Greet visitors in a polite and friendly manner and explain how the clinic operates.
•    Respond to enquiries in a polite manner and ensuring an appropriate response is initiated. 
•    Interact with visitors who are waiting for their appointments.
•    Support patients to complete paperwork as and when required.
•    Support staff in dealing with administration requests
•    Photocopy leaflets for distribution
•    Taking and delivering messages if required
•    Collation of information packs for patients and carers, and arranging for them to be sent to out. 
•    Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
•    Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools


A Standard DBS is required for this role, and there is no cost to a volunteer for a DBS application.

Detailed job description and main responsibilities

Applicants must be 18 and over for this role. To apply for this role please use this link:MyImpactPage - CEN32 - Administration Support Volunteer at Ashton Health Centre in Preston,or contact the Volunteer Service for an alternative method.  Please read the attached Role Description, or email main contact, for further information on this role. Please do not apply for this role via Trac.

Person specification

Requirements

Essential criteria
  • See Role Description

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Bibby
Job title
Volunteer Supervisor
Email address
[email protected]
Additional information

Volunteer Service

Email: [email protected]

 

Apply online nowAlert me to similar vacancies