Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary: Volunteer
- Hours
- Please see the Role Description regarding volunteer placement times.
- Job ref
- 351-VS-CEN32
- Employer
- Lancashire and South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Ashton Health Centre
- Town
- Preston
- Salary
- This is a volunteer role and as such is un-paid. There is no salary attached.
- Closing
- 15/11/2026 23:59
Employer heading
Administration Support Volunteer
Volunteer
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting us at Ashton Health Centre in Preston.
Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK. We cannot offer visa sponsorship for a volunteer role.
Main duties of the job
Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm
The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. Volunteer support is required on a Wednesday
Working for our organisation
Duties may include the following
• Greet visitors in a polite and friendly manner and explain how the clinic operates.
• Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
• Interact with visitors who are waiting for their appointments.
• Support patients to complete paperwork as and when required.
• Support staff in dealing with administration requests
• Photocopy leaflets for distribution
• Taking and delivering messages if required
• Collation of information packs for patients and carers, and arranging for them to be sent to out.
• Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
• Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools
A Standard DBS is required for this role, and there is no cost to a volunteer for a DBS application.
Detailed job description and main responsibilities
Applicants must be 18 and over for this role. To apply for this role please use this link:MyImpactPage - CEN32 - Administration Support Volunteer at Ashton Health Centre in Preston,or contact the Volunteer Service for an alternative method. Please read the attached Role Description, or email main contact, for further information on this role. Please do not apply for this role via Trac.
Person specification
Requirements
Essential criteria
- See Role Description
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Bibby
- Job title
- Volunteer Supervisor
- Email address
- [email protected]
- Additional information
Volunteer Service
Email: [email protected]
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