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Job summary

Main area
Renal
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
438-PB3337
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Preston Hospital
Town
Preston
Salary
£25,272 per annum, pro rata
Salary period
Yearly
Closing
01/05/2026 23:59

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Administrative Support - Renal

Band 2

Job overview

An exciting opportunity has arisen for a full-time Administrative Support to join the Renal Department within the Medicine Division.  The post is full-time Monday-Friday 8am-4pm and will on site working only based at Royal Preston Hospital.   The successful candidate will provide Administrative & Clerical support to the Medical Secretaries and Support Secretaries within the department. This is an excellent and exciting opportunity to join the Renal Department which is a very busy and fast paced department providing patient care across Lancashire & South Cumbria, East Lancashire, Blackpool & Fylde and surrounding areas. We are looking for an enthusiastic, hardworking and adaptable individual who has an interest in improving patient experience.

Main duties of the job

We are looking for individuals who ideally have previous experience in hospital administration.  You will cover a wide range of duties including dealing with patient queries, post, filing, taking prescriptions to pharmacy, retrieving information, using electronic patient record systems, downloading of clinical letters as required.  You must therefore be able to demonstrate a flexible approach to all working relationships. Your customer service and communication skills and experience will come in great use, as will your organisational skills with attention to detail.

Knowledge and experience of office procedures are essential – we don’t want to just throw you in at the deep end so we are looking for someone who knows what it’s like to work in an office team environment.  However, as all offices and systems are different, you will receive full training when you start so there will be plenty of opportunity to grow and develop new skills as well as show us what you can do with yours.  The ability to use your initiative and work as a member of a busy team is essential. 

Working for our organisation

Lancashire Teaching Hospitals NHS Foundation Trust forms one of the major acute Trusts in the North West with a complement of over 1000 beds for a local population of 390,000 and a regional population of 1.5 million. 

Detailed job description and main responsibilities

The post holder(s) will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff.
Organising incoming and outgoing correspondence, dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary.
Coordinate and liaise with Clinical Colleagues and all other staff wherever necessary.
Downloading of clinic letters or other correspondence produced by Clinical Colleagues.

Person specification

Qualifications & Education

Essential criteria
  • Good standard general education
  • RSA 1 or 2 or relevant experience
  • Audio typing skills
  • Administrative skills
Desirable criteria
  • EDCL or relevant experience

Knowledge & Experience

Essential criteria
  • Previous experience of working with the public
  • Aware of the concept and application of confidentiality
  • Knowledge of Microsoft packages
Desirable criteria
  • Previous experience of working in a health care or related setting
  • Knowledge of medical terminology

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Roper
Job title
Clinical Support Manager
Email address
[email protected]
Telephone number
01772 528146
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