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Job summary

Main area
Children's Services
Grade
NHS AfC: Band 3
Contract
Fixed term: 12 months (12 months from start date of employment.)
Hours
Part time - 22.5 hours per week
Job ref
358-7356563-W&C
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester Royal Infirmary
Town
Leicester
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
10/08/2025 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Support Worker, Children's Diabetes Service

NHS AfC: Band 3

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Job overview

We are looking for a dedicated , enthusiastic and motivated Support Worker to join the Children's Diabetes Service, to help provide exceptional care to children, young people and their families.

The working hours are 22.5 hours per week.

Main duties of the job

Your main responsibility will be to assist the diabetes service and support children, young people and their families in managing their condition. 

You will attend the multi disciplinary diabetes clinics and assist with with obtaining blood tests.

You will assist with administrative and organisational duties, triaging phone calls and E-mails and will act as a point of contact between the Children, Young People and families and the wider multi disciplinary team.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

You will be supervised by the Lead Nurse, who will ensure that you are appropriately trained and assessed in the required activities. Comprehensive training and professional development opportunities will be provided.

Person specification

Training and Qualifications

Essential criteria
  • Level 2 literacy and numeracy or GCSE grade C or above
  • Care Certificate
  • Evidence of ongoing personal professional development

Experience

Essential criteria
  • Demonstrates an understanding of the role and responsibilities of a support worker.
  • experience of working as a Health Care Assistant

Analytical and Judgement skills

Essential criteria
  • Computer literate
  • Ability to motivate self and others
  • Ability to audit effectiveness of own work using evaluation to improve service delivery

Equality, Diversity and Inclusion

Essential criteria
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential criteria
  • Flexibility
  • Ability to work on own as well as part of the MDT
  • Car driver and able to travel cross the wider region.

Commitment to Trust Values and Behaviours

Essential criteria
  • Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Skills

Essential criteria
  • Teaching and Assessment skills
  • Supervise, educate and develop others
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Demonstrates enthusiasm and motivation

Communication and relationship skills

Essential criteria
  • Good written communication skills to produce accurate patient records
  • Able to make judgement and escalate any concerns to the medical and nursing team.
  • Good verbal communication/teaching skills to facilitate delivery of education effectively.
  • Excellent verbal and non-verbal communication when giving advice to patients and their carer’s
Desirable criteria
  • Ability to supervise and demonstrate potential to lead

Planning and organisation skills

Essential criteria
  • Ability to prioritise own workload
  • Good Organisational skills

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Aan Mayes
Job title
Senior Nurse
Email address
[email protected]
Telephone number
07921 545529
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