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Job summary

Main area
Potering
Grade
NHS AfC: Band 5
Contract
9 months (9 Months Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
358-7508523-E&F-A
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Glenfield General Hospital
Town
Leicester
Salary
£32,073 - £39,043 per annumm
Salary period
Yearly
Closing
01/07/2026 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Portering Manager

NHS AfC: Band 5

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Job overview

Portering Manager at University Hospitals of Leicester NHS Trust

We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an opportunity to recruit to this exciting role.

The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.

Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site.

Previous applicants need not apply

Main duties of the job

Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.

Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

  • The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service.
  • Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.
  • Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.
  • Actively ensure that any service improvement activity reflects the needs of the patient and service users
  • Proactively promote a positive image of the service and its benefits to patients.
  • Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.
  • Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,

Person specification

Training & Qualifications

Essential criteria
  • Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
  • Formal training or equivalent experience of Food Safety up to Level 4
  • COSHH, Infection Prevention Control
  • Health & Safety IOSH Management of Risk

Experience

Essential criteria
  • Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector
  • Sound knowledge across all Facilities Services disciplines and willingness to learn
  • People management experience including Supervisory of a Team.
  • Experience of co-ordinating and developing a range of diverse services
Desirable criteria
  • Demonstrate experience of working under pressure to deadlines

Communication and relationship skills

Essential criteria
  • Communicates well at all levels with tact and diplomacy
  • Excellent oral and Communication skills including Complex report writing and presentation skills

Analytical and Judgement skills

Essential criteria
  • Working to deadlines safely in a care environment.
  • Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
  • Good facilitation skills; able to lead meetings effectively

Skills

Essential criteria
  • Good knowledge of facilities services management and applicable legislation i.e. food safety/cleaning standards and Hygiene Code of Practice
  • Experience of managing and monitoring budgets
Desirable criteria
  • Able to interpret and implement policies and procedures

Planning and organisation skills

Essential criteria
  • Well organised with attention to detail and accuracy
  • Good IT and keyboard skills word processing,
  • Self- motivated and able to work on own initiative and meet tight deadlines organising work of self and others
Desirable criteria
  • spreadsheets/report writing skills

Equality, Diversity and Inclusion

Essential criteria
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with Ability to work out of hours or on call when required Full UK driving Licence ( Max 3 points)

Commitment to Trust Values and Behaviours

Essential criteria
  • Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Janet McKillop
Job title
Head of Portering Services
Email address
[email protected]
Telephone number
07766 205323
Additional information

Douglas Mead Porter Manager

07908708474

If you have problems applying, contact

Address
Room G58/59,Block
Block A Penn Lloyd Building
County Hall
LEICESTER
LE3 8RA
Telephone
0116-502 7307
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