Job summary
- Main area
- Administrative Services
- Grade
- Band 4
- Contract
- Fixed term: 9 months (5 days per week)
- Hours
- 22.5 hours per week (Part Time)
- Job ref
- 363-TH7848509
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Barnsley Street Neighbourhood Mental Health Centre
- Town
- Bethnal Green
- Salary
- £33,094 - £36,195 per annum pro rata Inc HCA
- Salary period
- Yearly
- Closing
- 27/03/2026 23:59
Employer heading
Team Secretary/Administrator
Band 4
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Administrative role, fixed term for nine months at Barnsley Street NMHC, 5 days per week.
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager, wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
The post holder will be required to work in a very busy and demanding environment, should be flexible and adaptable whilst having the ability to prioritise work and use their initiative to make sound judgements.
Typing letters (50-60wpm) including general correspondence, reports, letters to legal professionals, patients, manuscripts, clinical correspondence etc.
Responsible for diary management of consultant and team ensuring information is incorporated into Outlook calendar so that other clinicians can check their availability for meetings and to be familiar with medical staffs’ whereabouts and schedules at all times.
Responsible for arranging meetings organising catering, taking minutes, including safeguarding adults meetings, preparation and circulation of paperwork as instructed by Consultant, other team members or direct Line Manager in line with Administration standards.
To work as part of the overall secretarial/administrative support for the Service, attend meetings, taking notes, chairing in accordance with the rota and provide cover for other administrative/secretarial colleagues on annual leave and sickness.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
To work to secretarial and administrative standards as outlined by the Service.
To undertake any other ad hoc secretarial/administrative duties as required by the Lead Consultant, Senior staff and Line Manager, consistent with the post and grade.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
Responsible for inputting and retrieving information from the designated computerised system ie; RIO, Reporting Services, Mosaic or any other system that may be introduced by the Trust or partner agencies.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager and wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
For full details of the job, please refer to the job description and person specifications.
Person specification
Education/ Qualification/ Training
Essential criteria
- English GCSE or equivalent
- Good standard of Written and Spoken English
Desirable criteria
- AMSAR, or equivalent.
- Full range of secretarial procedures to RSA. 3/NVQ 3 level or equivalent experience.
Experience
Essential criteria
- • Working In a Team.
- • Basic Office Experience.
- • Working as part of an administrative/secretarial team for at least two years.
Desirable criteria
- • Working with people suffering from mental ill health.
- • Working in a Multidisciplinary Health Team
Knowledge and Skills
Essential criteria
- • Computer Literacy.
- • 50-60 wpm copy.
- • Familiarity with switchboard duties.
- • Ability to manage own workload without direct supervision.
- • Equal Opportunities.
- • An Understanding of Office Procedures
- • Confidentiality.
Desirable criteria
- • 50-60 wpm audio.
- • Knowledge of Access/Patient Administration systems
Other
Essential criteria
- Professional Accountability.
- Flexibility.
- Communication Skills
- Polite and Friendly
- Ability to deal with verbally aggressive service users.
- Ability to work on own initiative
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kar Leng Parsons
- Job title
- Lead Administrator
- Email address
- [email protected]
- Telephone number
- 020 3487 1400
- Additional information
Amra Selim: [email protected]
020 3487 1350
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