Job vacancy: Make ready Technician - SE, London Ambulance Service NHS Trust, Bexleyheath

Job summary

Main area: Make Ready
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Required to complete days, nights, weekends and bank holidays (approx 50% night shifts) Contract type)
Job ref: 308-CORP-3212

Employer: London Ambulance Service NHS Trust
Employer type: NHS
Site: Barnehurst Ambulance Station
Town: Bexleyheath
Salary: £25,760 - £27,476 Post attracts HCAS and unsocial hours payments
Salary period: Yearly
Closing: 15/04/2026 23:59

Make ready Technician - SE

NHS AfC: Band 3

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.

We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city. We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.

We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.

We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time

Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.

Detailed job description and main responsibilities

To prepare ambulances to the agreed standard ready for operational duty.
Plan and prepares ambulances to meet strict time deadlines and any other operational requirements.
Working at remote and satellite sites.
Collect and transport vehicles between sites as required to support operational requirements.
Visit hospital sites to retrieve LAS equipment to ensure availability to operational crews.
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Alert management of any issues or concerns that may affect service provision and safe operation of vehicles.
Ability to work on own initiative as well as part of a team.
Able to work independently and professionally – dealing with stressful and changeable situations and, competing demands.
Routinely undertake duties in a safe, effective and efficient manner, commensurate with the post, as directed, by Operational Managers and Hub Coordinator.
Ensure that the Trust required standards are maintained in make ready process and operating standards in accordance with infection control.
To use Personal Protective Equipment (PPE) correctly to undertake the activities of the role. Where deficiencies exist to ensure prompt reporting action to supervisor.
Use their initiative and take responsibility for themselves and the quality of their work and the services they provide including when unsupervised.Ability to self-manage workload and priorities without direct supervision.
Balance any equipment shortages ensuring vehicles are equipped based on priority whilst additional equipment is sourced for later starting vehicles.
Excellent communication with colleagues at all levels.
Assist with any queries from operational crews regarding vehicle or equipment availability, escalating upwards where required.
To communicate accurately with internal and external stakeholders on the status of all vehicles with the Hub and satellite sites.
Undertake all driving duties associated with the delivery and collection of equipment, and consumables.
Undertake all statutory and mandatory training in line with Trust policy, appropriate to the role of Make Ready Technician.
Use Pro-Cloud software via personal issue iPad to undertake Make Ready duties as required including receiving jobs, and scanning of equipment between locations.
Frequently input vehicle made ready information into Pro-Cloud.
To accurately record the withdrawal of stock using manual and electronic means.
Identify any problems within the Pro-Cloud system associated with the vehicle or equipment and escalate where required.
Record emergency ambulance mileages and inputs them into the Pro-Cloud system.

Routine work with occasional interruptions to deal with ad hoc requests.
Assist with emergency product recalls including identifying and isolating affected equipment.
Ensure accuracy to procedures, taking due care to ensure equipment and consumables are correctly labelled, stored and distributed.
Undertake function and assurance checks on complex medical devices and other medical and nonmedical equipment in accordance with the appropriate SOP.

Ensure cleaning chemicals are secure, stored in a manner to prevent harm and in date.
Ensure uniform and personal protective equipment is worn during any work activities in line with method statements and risk assessments.
Ensure appropriate steps are taken to protect the environment, the health and safety of staff, patients and visitors.
Quality Care & Governance
Work with colleagues to create a clean, safe working environment.
Undertake introductory training and work under supervision until signed off as competent.
Undertake statutory and mandatory training as appropriate for the role.
Undertake all other training identified and work in accordance to it.
Report to supervisor any problems within the Pro-Cloud system
The post holder will be expected to lift awkward and heavy items in the course of their duties following manual handling principles.
The post holder will handle products and operate equipment which may be dirty/dusty for which PPE is provided and must be used.
Ensure that any health and safety risks, concerns, near misses and accidents are highlighted, reported and inputted where appropriate on the Trust Datix system.
Drive Trust vehicles in accordance with all relevant procedures including logging all journeys.

Person specification

Qualifications

Essential criteria

Current full manual UK Driving Licence (with no more than 3 penalty points).
Full C1 category on driving license
Good standard of written and verbal English

Desirable criteria

• Must be willing to undertake any training as required by LAS

Experience

Essential criteria

1 year of driving experience
Previous cleaning experience
Experience of stores / stocking taking/ checking
Experience of working within a public service or customer care environment

Desirable criteria

• Experience of driving around London and driving larger vehicles Knowledge

Knowledge

Essential criteria

Ability to follow instructions and to work on own initiative
Effective communication skills both verbal and written.
Excellent attention to detail
Good understanding of basic vehicle safety
Ability to follow processes and procedures
Basic computer skills/ IT literate
Good Interpersonal skills and can be a team player
Ability to maintain records
Ability to meet deadlines
The ability to work with cleaning products (chemicals) for a prolonged time

London Ambulance Service NHS Trust is a member of the Business Disability Forum and is a Disability Confident Committed Employer.

In addition to the basic salary for all Agenda for Change posts, London Ambulance Service NHS Trust in line with the NHS Agenda for Change provides 15% or 20% High Cost Area Supplement (HCAS) dependant on the location of your role. The supplement is subject to minimum and maximum payment.

High Cost Area Supplement (HCAS) for part time employee will be based on the part time salary.

Please note, the selection processes at London Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications is monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Correspondence regarding an application will be done via email to all job applicants. Please ensure you provide a current e-mail address on the job application form and please check your email inbox regularly.

If you are successful at interview and offered employment, your personal details will also be transferred into the national NHS Electronic Staff Records system.

Pre-employment checks will be required for all applicants who are issued with a conditional offer of employment. This includes Disclosure and Barring Services (DBS) checks as required for the post and registration with the DBS update service. Documents presented for the purpose of Identity Checks will be verified for authenticity via an ID Scanner. The security features to be checked include machine readable zone, ultra violet image and infra-red image.

The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

If you do not hear back from us within four weeks of the advert closing date, please assume that you have not been successful at the shortlisting stage.