Job summary
- Main area
- Retail Catering Assistant - Subway
- Grade
- LLW- Not Agenda For Change
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 343-7832514-SCC-RL
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- St Helier Hospital
- Town
- Carshalton
- Salary
- £13.85 per hour - LLW
- Salary period
- Hourly
- Closing
- 30/06/2026 23:59
Employer heading
Retail Catering Assistants (Epsom)
LLW- Not Agenda For Change
Job overview
Retail Catering Assistant
The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust,
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered.
***Salary £13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Main duties of the job
The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust.
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of
all patients, staff and various stakeholders. This role is mainly to work in the Subway as a Sandwich Artist but the role requires work in other retail outlets if required.
Contracts available:
1 - Permanent - 37.5 hours per week, 5 out of 7 days.
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
***Salary £13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Person specification
Qualifications
Essential criteria
- Good level of spoken and written English
Desirable criteria
- Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety
Experience
Essential criteria
- Subway experience
- Retail High street experience
Desirable criteria
- Catering and Hospitality experience
- Great customer service delivery
Knowledge and Skills
Essential criteria
- Excellent communication and people skills
- Customer focused and excellent interaction skills with customers and team members
- Excellent retail and catering knowledge
- Able to work with minimal supervision following set of procedures
- Ability to learn new skills
- Good numeracy skills to understand principles of stocktake and stock control
Desirable criteria
- Knowledge of allergens and cultural needs
- Excellent timekeeping
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Testine Augustine
- Job title
- Head of Catering Services
- Email address
- [email protected]
- Telephone number
- 07391393986
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