Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-P1365
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden Chelsea
- Town
- Chelsea
- Salary
- £30,546 - £32,207 per annum
- Salary period
- Yearly
- Closing
- 03/04/2026 23:59
Employer heading
PPMDU Scheduler
NHS AfC: Band 3
Job overview
Private care Medical day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their Medical day Unit at our Chelsea and Cavendish site. This post is vital to the smooth running of the main unit. You will work in a busy environment, providing a supportive role to the clinical teams. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday and Friday ; with varied shifts between 8.00am – 8.00pm, working at Chelsea / Cavendish site on a rota basis. for further information please contact James Clark on Exr 4678
Main duties of the job
The Scheduler is an integral member of the Private Care Medical Day Unit team, under the supervision of the Scheduling Coordinator and the PPMDU Scheduling Manger.
The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties.
The working days will be Monday – Friday various shifts patterns 7.30am -8.00pm.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information please refer to the job description and personal specification
These responsibilities will be carried out under the guidance of the shift co-ordinator.
- Appointments, scheduling and capacity management
- To deal with all new patient chemotherapy requests from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
- To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
- To liaise with the clinical teams and nursing staff to prioritise the scheduling of new requests.
Person specification
Education/Qualifications
Essential criteria
- ELC (European Computer Driving Licence) or equivalent
Desirable criteria
- NVQ Customer Care
Experience
Essential criteria
- Experience working in a healthcare environment
Desirable criteria
- Understanding of working with patients who are critically and chronically ill
Skills Abilities/knowledge
Essential criteria
- Good interpersonal skills
- Good organisational skills
- Self motivated
- Ability to work as part of a team
- Good communication skills
- Patience and understanding of patients’ needs
- Ability to work under pressure
- Evidence of commitment to customer care initiatives
- Awareness of patient confidentiality
- Experience of working with computers
- Work to tight Deadlines
Other Requirements
Essential criteria
- Flexibility to meet the needs of the service (e.g. shift work)
- Able to work on both sites and to be flexible to meet the needs of the role – Chelsea/Sutton/Cavendish Square
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Clark
- Job title
- PPMDU Scheduling Manager
- Email address
- [email protected]
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