Job summary
- Main area
- A&C
- Grade
- Band 8d
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (On site and occasional out of hours)
- Job ref
- 199-NN-7313277-MT
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £97,283 - £111,278 per annum inc HCAS (Outer)
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading

Deputy Director of Facilities
Band 8d
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Deputy Director of Facilities
Band 8d
To provide a clean, comfortable, safe, secure and welcoming environment for patients and staff with a wide range of Facilities Services utilising a diverse workforce. Facilities Services are to be in line with all Government targets and initiatives and mandatory legislation.
Facilities Services including catering, domestic service, laundry and linen, portering, post room, switchboard staff, car parking, customer services, reception, waste management, security, patient and staff transport, community property administration and other minor contracts. To lead on the Trusts sustainability plan.
Interview Date TBC
Main duties of the job
Act as a patient champion for the environment ensuring that all Facilities’ services are designed, developed and delivered with the patient in the context as the customer.
Particularly the postholder will reach out and have oversight of the Estate Team when the Director of Estates and Facilities is either absent or requests support.
The post-holder is responsible to the Director of Estates & Facilities for the quality and delivery of patient services, support staff and the environment for Croydon Health Services NHS Trust. Key objectives:
- Strategic leadership of the Facilities teams;
- Provision of high quality care and act as Patient Environment Advocate;
- Strategic service development for Estates & Facilities Services;
- Effective value for money, cost and efficiency improvements;
- Liaison with staff and patients;
- Provision of a high quality, safe and clean environment;
- Provide professional advice and support to the executives, senior managers, clinical colleagues and This includes interpretation and applications of policy changes, guidance and best practice;
- Effective management of staff accommodation;
- Development and review of Facilities operational risk registers and ownership of facilities incident management. Provide robust risk mitigation strategies and risk assessment mitigation plans.
- Ensure compliance with industry and NHS guidance and legislation
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Detailed job description and main responsibilities
**********PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION REGARDING THIS POST***********
Person specification
EXPERIENCE AND KNOWLEDGE
Essential criteria
- Knowledge of NHS Transformation agenda in respect of facilities and/or an up-to-date knowledge and awareness of key issues in Facilities management.
- Good understanding of legislation governing the provision of Facilities services and the ability to translate this into practice. Highly effective, professional leadership
- Managing a number of disciplines within Estates & Facilities/Support Services management
- Experience of procurement strategy and all matters relating to the procurement process
- Dealing with complex/difficult and sensitive HR issues
- Experience of healthcare systems, procedures, legislation, guidance and medical terminology
SKILLS AND ABILITIES
Essential criteria
- Strong value-based Leadership skills, able to provide vision and drive for the future development of services.
- Ability to draw up action plans and ensure that deadlines are met in compliance with overall strategy.
- Substantial experience and understanding of managing large departments and budgets
- To be able to analysis data and compile reports for presentation up to Board Level
Documents to download
Further details / informal visits contact
- Name
- Hannah Gilford
- Job title
- PA to Director of Estates and Facilities
- Email address
- [email protected]
- Telephone number
- 02084013382
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