Job summary
- Main area
- Retail
- Grade
- NLH: NLH 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- Area Manager
- Employer
- North London Hospice
- Employer type
- Private Sector
- Site
- North London Hospice
- Town
- Finchley
- Salary
- £43,745 per annum
- Salary period
- Yearly
- Closing
- 06/06/2025 23:59
Employer heading
Area Manager
NLH: NLH 6
Job overview
Seeking a Dynamic Leader to Develop Our Charity Retail Team & Help Make a Meaningful Difference.
Are you a passionate and driven retail leader who wants to use your skills for good? We’re looking for an inspiring Retail Area Manager to help shape our multi-site charity retail teams and play a key role in supporting the essential care we provide at North London Hospice.
This is a fantastic opportunity to lead with purpose. Our shops raise over £2 million each year to support patients with life-limiting illnesses and we’re proud of the role our retail teams play in helping us provide care every day. Now, we’re looking for someone with lots of initiative who can help us grow even further by developing the performance of our amazing teams and volunteers. You’ll need to be on the ground, connecting and empowering our staff and developing community relationships.
From identifying new opportunities for business growth, to leading on logistics — your role will be a dynamic and creative one that’s vital to ensuring our retail operations are efficient, effective, and able to support the hospice.
If you're excited about using your retail leadership skills and experience to make a real difference, we’d love to hear from you.
Main duties of the job
The Area Manager will provide strategic leadership and operational oversight for multiple North London Hospice charity shops, including direct responsibility for the management team of the High Barnet Superstore and Distribution Centre. This role will ensure the delivery of financial targets, operational excellence, and alignment with the charity’s mission and values. The Area Manager will also lead logistical operations, ensuring seamless coordination of stock, donations, and distribution across all stores.
Working for our organisation
Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave
- Transfer of NHS pension scheme
- Pension - Employer contribution pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives
- Family friendly and special leave
- A supportive and collaborative work environment
- Blue Light Scheme membership and carers’ discounts
- Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Personal Qualities and Abilities
Essential criteria
- Strong leadership and people management skills, with experience managing diverse teams, including paid staff and volunteers
- Ability to work autonomously, make informed decisions, and implement strategic initiatives – essential
- Strong organisational and time management skills, with the ability to prioritise tasks in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to motivate and engage teams
- Passion for the charitable sector and alignment with North London Hospice’s mission and values
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- [email protected]
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