Job summary
- Main area
- Urology
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-SCCS-2122
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Charing Cross Hospital
- Town
- Hammersmith
- Salary
- £46,419 - £55,046 pa inclusive
- Salary period
- Yearly
- Closing
- 06/01/2026 23:59
Employer heading
Service support manager
Band 6
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
We’re looking for a motivated and organised individual to lead the people, processes, and performance of Imperial College Healthcare NHS Trust Urology’s elective inpatient services. This role is key to ensuring smooth coordination of our urology theatre lists and responding quickly to changes in demand.
What you’ll do:
- Manage the registrar rota and support colleagues to keep services running seamlessly.
- Make sure patients are scheduled according to clinical priority and national access standards, including Cancer Waiting Times (CWT), Referral to Treatment (RTT), and Diagnostic Waiting Times (DM01).
- Organise and prioritise your own workload while helping the team deliver continuity of care every day.
This is a fantastic opportunity to make a real impact on patient experience and operational excellence within one of the UK’s leading NHS Trusts.
If you’re passionate about delivering high-quality care and thrive in a dynamic environment, we’d love to hear from you!
Main duties of the job
- To co-ordinate operating surgeon cover and maximise the utilisation of Urology theatre lists.
- To develop the process to ensure that patients are scheduled in line with clinical priority and national access targets including CWT, RTT and DM01.
- To ensure that the service is able to meet reporting requirements for specialized inpatient activity.
- To ensure quality and customer care standards are met consistently as well as responding to patient concerns and complaints.
- Management of the monthly registrar rota.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Education / Qualifications
Essential criteria
- Degree level qualification or equivalent training and/or experience
Experience
Essential criteria
- Operational experience in a managerial role
- Evidence of building effective working relationships and influencing stakeholders
- Responsibility of maintaining national access targets for a service (e.g. RTT, DM01, cancer waiting times)
Desirable criteria
- Experience of managing theatre lists and implementing 6-4-2
- Experience in managing a rota
- Staff management including objective setting, performance review & people development
- Experience of working within a surgical specialty
Skills / Knowledge / Abilities
Essential criteria
- Ability to prioritise and delegate tasks appropriately
- Ability to demonstrate a high level of work organization and attention to detail
- Knowledge of RTT, DM01, Cancer Waiting Time targets
- Ability to work under pressure and meet tight deadlines
- Knowledge of administration procedures and computerised software
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Thusara Manimaran
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07776674259
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