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Job summary

Main area
General Surgery
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-7620187
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Royal Free Hospital
Town
Hampstead
Salary
£30,074 per annum inclusive of HCAS
Salary period
Yearly
Closing
26/02/2026 23:59

Employer heading

NHS

Band 2 Emergency Department Housekeeper

Band 2

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

An exciting opportunity has come up for an Emergency Department
Housekeeper to support the clinical team. We are looking for an enthusiastic and friendly person who is able to deliver a high standard of care and be able to work effectively as part of a multidisciplinary team assisting staff in the emergency department to maintain a safe, clean and comfortable environment for our patients, their families and visitors.

They will be responsible for the co-ordination of all patient facilities services in the ward area, ensuring a clean, safe and comfortable environment, this will include the topping up of both clinical and non- clinical supplies.

Main duties of the job

An exciting opportunity has come up for an Emergency Department
Housekeeper to support the clinical team. We are looking for an enthusiastic
and friendly person who is able to deliver a high standard of care and be able
to work effectively as part of a multidisciplinary team assisting staff in the
emergency department to maintain a safe, clean and comfortable
environment for our patients, their families and visitors.


They will be responsible for the co-ordination of all patient facilities services
in the ward area, ensuring a clean, safe and comfortable environment, this
will include the topping up of both clinical and non- clinical supplies.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top For more information please follow link https://www.royalfreelondonjobs.co.uk/

Person specification

Royal Free World Class Values

Essential criteria
  • Royal Free World Class Values

Education & professional Qualifications

Essential criteria
  • GCSE at grade C/4 or above or Functional skills at level 2 or above in English Language and Math’s.
Desirable criteria
  • NVQ Level 1 or above in Customer Service.

Experience

Essential criteria
  • Previous experience working in a cleaning capacity.
Desirable criteria
  • Previous experience working in an NHS setting.
  • Previous experience working in a Healthcare setting

Skills and Knowledge

Essential criteria
  • Ability to carry out tasks without supervision.
  • Ability to work as part of a multi-disciplinary team.
  • Ability to communicate effectively with staff, patients, and relatives. Understand the importance of maintaining confidentiality

Others

Essential criteria
  • Able to work shift pattern.
  • Ability to work flexibly to accommodate peaks and thought of activity.

Personal qualities

Essential criteria
  • Enthusiastic and motivated.
  • Professional approach to work.
  • Ability to manage conflict and identify where escalation to senior staff is necessary
  • Sympathetic attitude to patients and relatives who may be extremely distressed or anxious
  • Self-motivated
  • A mature and professional attitude / enthusiastic and positive
  • Mutual respect – Treats others with courtesy and respect.
  • Openness – Shares information and good practice appropriately.
  • Accountability – Takes responsibility for own actions and promotes good team working.
Desirable criteria
  • Good interpersonal skills

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deepa Earnest
Job title
ED Matron
Email address
[email protected]
Telephone number
0207 794 0500
Additional information

 

 

 

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