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Crynodeb o'r swydd

Prif leoliad
Application
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
396-81675790-DE-DK
Cyflogwr
Kingston and Richmond NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
KRFT
Tref
Kingston
Cyflog
£33,262 - £36,027 p.a. pro rata inclusive of HCAS (Outer)
Cyfnod cyflog
Yn flynyddol
Yn cau
07/09/2026 23:59

Teitl cyflogwr

Kingston and Richmond NHS Foundation Trust logo

Digital Health Systems Admin

Band 4

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

  • Compassionate: We provide care with kindness, understanding, and empathy for all.
  • Inclusive: We embrace diversity and respect the unique contributions of every individual.
  • Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
  • Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

 

Trosolwg o'r swydd

The Digital Health Systems Administrator acts as the primary point of contact for the Digital Health Systems team, triaging and accurately logging support requests and coordinating their allocation to technical experts. The role provides essential administrative and operational support, maintaining documentation, managing contracts, assisting with AMS performance monitoring and producing KPI reports. It requires strong organisational skills, attention to detail and the ability to work effectively with clinical teams, suppliers and digital colleagues while supporting ISO 9001aligned quality management processes.

Prif ddyletswyddau'r swydd

The role holder will be required to handle incoming and outgoing Digital Health System processes utilising the relevant spreadsheet or database to input the correct information regarding each system. A large portion of this role relates to the general administration of the Digital Health System department in terms of answering telephone queries, engaging with Trust staff who attend the department and gathering the necessary information from Digital Health System staff regarding incidents/Servicec Requests. This role also includes all aspects of the purchase ordering process. This role also covers the support to implementation of ISO9001/ISO13485 accreditation.

Due to the operational nature of the Digital Health Systems Team, postholders are required to work on-site on a full-time basis to ensure effective day-to-day service delivery and timely response to clinical needs. Working patterns will be agreed in accordance with the needs of the service and the organisational structure. Where applicable, staff may also be expected to participate in an on-call rota to support out-of hours service continuity.

Gweithio i'n sefydliad

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

** The vacancy may close earlier than the advised date, depending on the volume of applicants**

 

 

Manyleb y person

Education

Meini prawf hanfodol
  • A minimum of five GCSEs at grade A* to C/9-4 (or equivalent qualification) including Mathematics and English
  • Degree level qualification or equivalent experience, preferably in engineering

Experience

Meini prawf hanfodol
  • Experience of working and communicating with a range of people – colleagues, suppliers and customers (patients/clinical staff)
  • Experience of working in a public reception environment.
  • Highly experienced in administration, preferably including asset management systems

Skills

Meini prawf hanfodol
  • The ability to prioritise workloads and plan effectively, without direct supervision
  • Excellent communication skills, both written and oral
  • Good IT skills, including the ability to use Word, Excel, and PowerPoint at a basic level.

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardTrust IDCapital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positivehttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Our Health HeroesDisability confident employerCare quality commission - OutstandingNational Preceptorship for Nursing Quality MarkLondon HCSW Award - Sustainable RetentionNational Preceptorship Quality MarkDisability Advice Line

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Hannah Cowell
Teitl y swydd
Digital Health Systems Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
020 8546 7711
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg