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Job summary

Main area
R&D
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
196-RD392M
Employer
Guy's and St Thomas' NHS Foundation Trust
Employer type
NHS
Site
Guys Hospital
Town
London
Salary
£72,921 - £83,362 per annum inc H.C.A.
Salary period
Yearly
Closing
15/03/2026 23:59

Employer heading

Guy's and St Thomas' NHS Foundation Trust logo

Commercial Research Delivery Centre Manager

NHS AfC: Band 8b

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. 

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.



Job overview

A unique opportunity to spearhead the South London Commercial Research Delivery Centre (CRDC) from GSTT. 

This is a great opportunity for an experienced, strategically minded and goal orientated Research Manager to operationally lead and manage the South London CRDC and grow the portfolio of commercial research delivered across Guys and St Thomas, Lewisham and Greenwich and Oxleas Trusts.

**Please note if you have previously applied for this role within the last 3 months and were unsuccessful we would ask you to refrain from applying again**

 

Main duties of the job

The post holder will be responsible for managing the GSTT hub and embedding best practice management and delivery of commercial research in the CRDC Lewisham and Greenwich and Oxleas spokes and supporting the existing and dedicated CRDC staff in delivering a growing portfolio of commercial research.

The post holder will be responsible for managing the GSTT hub and embedding best practice management and delivery of commercial research in the CRDC Lewisham and Greenwich and Oxleas spokes and supporting the existing and dedicated CRDC staff in delivering a growing portfolio of commercial research.

The post holder is required to travel to and work within multiple clinical sites. There is a regular requirement to travel to sites throughout the south London area.

Working for our organisation

GSTFT was awarded £4.7m for the NIHR South London Commercial Research Delivery Centre (CRDC) to build a high-performing centre delivering commercial research studies across South London. A hub and spoke model was devised with GSTFT being the hub and the partner NHS Trusts Lewisham and Greenwich Trust (LGT) and Oxleas Trust forming the spokes with the objectives of growing the number of commercial trials and recruitment to trials across South London while also building capability and capacity in LGT and Oxleas, and later to other hospitals and the community, to deliver commercial research.

Detailed job description and main responsibilities

Strategic and Centre Management

§    To play an integral role in the development, implementation and review of the South London CRDC strategy  in conjunction with the CRDC director and deputy directors

§    Act as an ambassador for the South London CRDC both locally within GSTT, OCleas and LGT as well as nationally through the CRDC network and relevant meetings and events related to commercial research.

§    Oversight of relevant commercial research delivery at the Hub site at Guys Hospital working closely with research teams and infrastructure to deliver a financially sustainable portfolio of commercial research.

§    In collaboration with other R&D trial delivery teams, provide operational oversight (including infrastructure, quality management, user and stakeholder management of the late phase commercial trial facility and CRDC hub

§    Support the research leadership and management at LGT and Oxleas in developing the capability and capacity to deliver a growing portfolio of commercial research.

Business Planning and Budget Management

·         Lead on the development of a robust financial plan, income generation and cost recovery system for the CRDC hub and support to the same within the CRDC spoke sites for relevant commercial research activity. 

·          Responsible for management of the CRDC hub and spoke budget ensuring income capture, adherence to agreed budget plans, identifying savings and costs reduction in conjunction with the relevant Research Management Accountants/Financial Analysts at both GSTT and partner spoke sites to ensure budgets are up to date and accurate, adjusting where required.

       Responsible for defining and developing the infrastructure required to deliver the whole of the portfolio of studies working closely with other RDMs within the LCRN, the LCRN Chief Operating Officer, providers of NHS services and with the NIHR CRN National Coordinating Centre

Develop and maintain close working relationships with the KHP Clinical Trials Office to instil similar processes and practices for costing of trials utilising NCVR, capacity and capability review and green lighting of commercial clinical trials at the CRDC spoke sites

Trial Portfolio Delivery 

       Responsible for ensuring resources are in place for local delivery of portfolio studies, working with CRN and other colleagues

·         Responsible for the development of key performance indicators and metrics to ensure accurate reporting of activities to the CRDC Directors, GSTT R&D, CRDC partner research leadership and executive management, and the NIHR.

·          Compile reporting and performance documents as required by NIHR for the CRDC award.

       Have oversight and management of all aspects of the CRDC portfolio, with a particular focus on delivery to time to target of commercial research studies

       Support negotiation and advise sites of the spoke sites of trial requirements 

Staff Management and Leadership 

       To act as line manager for the Business Development Manager and be responsible for supervision and ensuring professional and personal development is met through effective appraisals

       As a leader act as a conduit for sharing best practice for all aspects of commercial research delivery within the CRDC.

       Motivate and inspire staff within the CRDC

       To manage difficult situations including staff performance and the management of disciplinary matters and grievances

       Responsible for recruitment and management of multi-professional teams able to deliver commercial research across the CRDC hub and spokes.

Risk & Governance 

               Keep up to date with relevant training and development skills and knowledge by maintaining a programme of professional development as identified in the appraisal process

               To maintain awareness of current advances in research governance, including HRA, good clinical practice and study administration, thereby maintaining the highest standard of study conduct by continuing professional development

Communication

·          Demonstrate expert communication skills across all levels of the CRDC, the host and partner trusts from junior research delivery staff to executive level leadership.

·         Support the CRDC directors in the pro-active targeting of clinicians at the spoke sites to encourage and ultimately grow the number of PIs delivering research within the spokes. 

·         To keep appropriate staff informed of progress in a timely fashion and as frequently as required

·         To ensure all communication is evidenced and documented as required by governance standards

·         Act as the lead on developing, maintaining and fostering strategic links with other CRDCs and the CRDC Network.

Ensuring patient, carer and public impact on CRDC activities

       Act as a champion for patients, carers, public and their interests ensuring that they are meaningfully involved in the policy development and decision-making where relevant of the CRDC and ensuring the patients’ voice has an impact on CRDC activities

 •       Embed patient, carer and public involvement with the CRDC at all relevant and appropriate levels of decision making

 •       Ensure all patient, carer, public involvement and engagement interactions with the CRDC are of the highest professional standard

 

 

 

Person specification

Qualifications

Essential criteria
  • Master’s degree qualification or equivalent level of knowledge and experience
Desirable criteria
  • Leadership and/or management qualification

Knowledge and Experience

Essential criteria
  • Significant experience of clinical research management, including experience in the planning, coordination and conducting of clinical research studies or the management of clinical research.
  • An expert understanding of the research arena and its changing environment
Desirable criteria
  • Knowledge and experience of NCVR
  • Commercial research either within pharma or the NHS

Skills & Abilities

Essential criteria
  • Proven professional strategic leadership skills
  • Ability to analyse and interpret highly complex information and to make judgements regarding a range of complex management issues
  • Ability to work independently and able to take the lead and facilitate new initiatives/change
Desirable criteria
  • Senior Management of NHS based research infrastructure or research delivery services.

Values Behavioural Attitudes

Essential criteria
  • Able to analyse performance against targets targets, strategic objectives and make appropriate suggestions
  • Flexible approach to working
Desirable criteria
  • Ability to work across site as the role requires

Employer certification / accreditation badges

Timewise helps businesses to attract and develop the best talent through flexible working.Care quality commission - GoodDisability confident employer

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shaun Cochrane
Job title
R&D Deputy Director
Email address
[email protected]
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