Job summary
- Main area
- Operational Management - Paediatrics and Genetics services
- Grade
- Band 8c
- Contract
- Permanent: Please note: Previous applicants will not be considered in the second round
- Hours
- Full time - 37.5 hours per week (Weekend & bank-holidays pro-rata)
- Job ref
- 337-NP-9536DG
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Cross Site
- Town
- London
- Salary
- £85,641 - £97,746 PA Inclusive of High Cost Area Supplement pro rata
- Salary period
- Yearly
- Closing
- 30/04/2026 23:59
Employer heading
General Manager for Paediatrics & Genetics
Band 8c
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
This is a senior leadership opportunity to lead two high-profile and fast-growing services at a pivotal point in their development, combining operational excellence with meaningful transformation. We are seeking a dynamic and forward-thinking General Manager with extensive experience of operational leadership in complex NHS organisations, able to deliver performance, quality, workforce and financial outcomes while responding to increasing demand and complexity. The successful candidate will be a visible, values-led leader who works credibly with clinical and multidisciplinary teams, manages competing priorities and risk, and translates strategy into sustained improvement. Crucially, this role requires someone who develops and takes teams with them, building capability, confidence and a culture of accountability, collaboration and continuous improvement, while consistently role‑modelling and living the Trust’s HEART values.
Responsible for the operational delivery, performance and governance for an agreed portfolio of clinical services, ensuring alignment with organisational goals and regulatory standards.
Lead directorate teams in the efficient and effective delivery of high-quality, patient- centred services, including strategic planning, service development, and change management initiatives. Foster innovation, modernisation, and high levels of satisfaction for both staff and patients.
Main duties of the job
Service Delivery, Planning and Development
· To provide leadership for the administrative function of Paediatric and Genetics Services, ensuring that all relevant contractual and performance requirements are met. Ensuring there is an effective system for PTL management and ongoing assessment of future demand and capacity requirements.
· To be accountable for the delivery of the Trust’s operational performance against the Constitutional Standards, through effective performance management of specialty services. Highlighting risks against performance and identifying appropriate remedial action through root cause analysis.
· To oversee the delivery and improvement of Paediatric and Genetics Services Trust-wide, by working with other departments, supporting the achievement of agreed performance and quality standards.
· To integrate the work of the medical, nursing and other professional staff in the management of these services, working in close conjunction with the Clinical Directors, other divisions and Heads of Nursing, including identifying opportunities for growing, improving and re-designing services, in line with overall organisational strategy.
· To provide expertise in all aspects of service delivery and pathway design to clinical teams and operational management colleagues. Maintaining up-to-date knowledge on local and national initiatives, strategy and policy relevant to Paediatrics and Genetics.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Experience
Essential criteria
- A minimum of 3 years operational management experience in the UK health sector
Desirable criteria
- Masters or working towards one
Experience
Essential criteria
- Project management and transformation experience
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Innocent Chimhini
- Job title
- Head of Operations - Women, Children & Specialist Services Care Group
- Email address
- [email protected]
- Telephone number
- 0797 035 3022
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