Job summary
- Main area
- Liver and Digestive Health
- Grade
- Band 8A
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 391-RFL-7744598-B
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Free Hospital
- Town
- London
- Salary
- £66,274 - £73,496 Per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 03/05/2026 23:59
Employer heading
Band 8A - Assistant General Manager - Liver & Digestive Health
Band 8A
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.
Click here to view our video Welcome to the Royal Free
Royal Free London NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.
Job overview
The Assistant general manager will support the general manager in the operational management of the service/directorate. The postholder will work as part of a service triumvirate to include the clinical leads and matrons. The service triumvirate will work together to deliver the service objectives, providing leadership and ensuring high quality patient care. This role will be primarily based at one site, however, where the postholder is managing a portfolio offering services across more than one site, the postholder will be expected to travel where required and have clear visibility across all health unit sites within their remit.
The role is responsible for the day-to-day operational management of the clinical and non-clinical services (elective and non-elective) within their remit. This includes the delivery of national Waiting Times Performance (RTT, diagnostics and cancer performance metrics) through effective service planning waiting list management and developing systems and processes to ensure the achievement of key national and local objectives. The postholder will also be responsible for service review, redesign, and quality improvements. They will also be responsible for the development of business cases as directed by the general manager.
Main duties of the job
Responsible for the management of operational, administrative, & support teams within the immediate and wider service
Deliver appraisal and mandatory training requirements for all staff within these teams
Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance
Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety
To be responsible to the general manager for financial performance relating to delegated budgets and operational performance of the service
To deputise for the General Manager and provide cross cover for other Operations Managers within the directorate / division as required
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Royal Free World Class Care Values
Essential criteria
- Demonstrate ability to meet the Trust Values
Qualifications
Essential criteria
- Master's level qualification degree or equivalent experience
- Management qualification
- Evidence of continuing personal development
Experience
Essential criteria
- Track record of successfully working in a multi-disciplinary team
- Significant experience of working in the NHS in a junior management position
- Staff management and supervision and leading a team
- Introducing new ways of working
- Experience of project management and ability to work to deadlines
Desirable criteria
- Experience and familiarity with business planning and preparation of business cases
- Budget management experience including monitoring expenditure and identifying savings
Skills and Knowledge
Essential criteria
- Understanding of national NHS policy and targets
- Good interpersonal, oral and written skills including chairing team meetings, writing reports. Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
- Skilled in using an EPR system al
- Numerate, with strong analytical skills/ ability to understand and produce statistical information to use in problem solving
- Ability to negotiate with and influence staff at all levels
- Ability to manage own time and priorities
- Ability to communicate unwelcoming news effectively to all stakeholders
Desirable criteria
- Competent in the use of Microsoft Office: Word, PowerPoint , Excel, and Outlook
- Ability to analyse highly complex and sensitive information, from a broad range of sources and producing options appraisal for consideration
Aptitudes, personal characteristics
Essential criteria
- Well organised and practical with a logical, analytical approach to work
- Pays careful attention to detail
- Ability to work under pressure in a dynamic environment
- Positive and motivated
- Flexible, collaborative and a team player
- Ability to work independently in pursuit of team objectives
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Suky Sandhu
- Job title
- Interim Divisional Director of Operations
- Email address
- [email protected]
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