Detailed job description and main responsibilities

Job Description and Main Responsibilities

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation involves moving 70% of our services to a purpose-built, state-of-the-art Hub laboratory in the heart of London.

The post will be chiefly based at the Synnovis hub in Blackfriars but the post holder may be required to travel to our hospital sites. Some element of flexible/remote working will also be considered.

Purpose of the Job

The Senior Administrator – Blood Sciences is responsible for leading and coordinating the full administrative function within a large, 24/7, UKAS-accredited laboratory service.

The role ensures robust administrative systems are in place to support safe, efficient and compliant delivery of high-volume diagnostics across haematology, coagulation, blood transfusion and clinical biochemistry.

Working closely with the Operational Service Lead, clinical leads and multidisciplinary laboratory teams, the postholder will provide operational, governance and workforce administration support that underpins patient safety and service excellence.

What You Will Do

You will hold a broad range of accountabilities within the Blood Sciences service, including but not limited to:

• Managing all administrative systems and processes to ensure smooth day-to-day departmental operations
• Supporting workforce administration including recruitment, onboarding, rotas, timesheets, absence management, training compliance and wellbeing processes
• Acting as a central point of contact between laboratory teams and corporate services such as HR, procurement, finance and estates
• Supporting quality management systems including document control, calibration tracking, asset management and inspection readiness (UKAS/HCPC)
• Managing service inboxes, shared electronic folders and laboratory databases to ensure data accuracy and governance compliance
• Coordinating meetings, preparing agendas, taking minutes and tracking agreed actions
• Raising purchase orders, obtaining quotes and liaising with suppliers
• Supporting inspection preparation and administration for regulatory and accreditation visits
• Identifying and implementing improvements to administrative processes

You will work independently, prioritising competing demands in a fast-paced diagnostic environment, escalating to the Operational Service Lead or Clinical Lead Consultants where appropriate.

Key Responsibilities

• Provide a high-quality, comprehensive administrative service in line with Synnovis policies and governance standards
• Facilitate effective day-to-day office management and maintain efficient administrative systems
• Maintain and update laboratory databases ensuring data integrity and confidentiality
• Coordinate staff induction processes, including access, facilities orientation and IT setup
• Support rota coordination and shift amendments across multiple specialist sections
• Monitor sickness, training compliance and workforce data reporting
• Manage procurement processes and liaise with procurement and estates teams regarding laboratory requirements
• Coordinate calibration schedules and maintain associated documentation
• Support management of off-site records storage
• Contribute to service development initiatives and continuous improvement projects

About Synnovis

Synnovis is a pathology partnership between SYNLAB UK & Ireland and the NHS, including Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, delivering and transforming pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as hundreds of thousands of patients from outside the region. We deliver diagnostics, testing and digital pathology services for hospital trusts, GP services and other healthcare providers.

The Hub – Blackfriars

Our Hub is an eight-storey, purpose-built laboratory facility in Blackfriars, spanning almost 10,000m² across ten operational floors. It houses large-scale automated laboratories alongside our corporate teams.

Located within five minutes of Southwark Underground and Blackfriars Station, the Hub offers excellent transport links and is close to Borough Market, the South Bank and some of London’s most iconic landmarks.

This is an exciting opportunity to contribute to one of the UK’s most ambitious pathology transformation programmes, supporting a modern, technology-driven diagnostic service at scale.