Job summary
- Main area
- Tech
- Grade
- Civil Service: Senior Executive Officer (SEO)
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 919-GB-308388-XGOV
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- Porton
- Town
- Porton
- Salary
- £41,983 - £48,128 per annum, pro rata
- Salary period
- Yearly
- Closing
- 20/01/2026 23:59
Employer heading
Lead Specialist Engineer - Networks
Civil Service: Senior Executive Officer (SEO)
Job overview
Lead Specialist Engineers are responsible for supporting the delivery of technical excellence in their field of network specialisms and assisting the Senior Specialist Engineer in ensuring that all systems are optimally configured to provide a high-quality service to UKHSA users.
They may be required to supervise the activity of junior staff, but will mainly be responsible for undertaking the configuration, management and maintenance of all hardware and software components of UKHSA’s network infrastructure.
The role holder will:
- be responsible for delivering a consistent level of availability and performance for their specialist systems and, where necessary, to work with other specialist engineers and ICT team members to deliver this.
- respond to incidents and outages and take necessary steps to secure the service and minimize disruption to the UKHSA business areas.
- act as a point of expertise for their specialist area and will provide advice, guidance and training as required, especially where this improves or enhances the service provided to end users.
Main duties of the job
- Assisting the Senior Specialist Engineer to ensure that any hardware, software, operating systems or associated technology is designed, procured and delivered in the most efficient and cost-effective manner and that all resources are used in such a way that maximizes the benefit to UKHSA.
- Work in a collaborative manner with other colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance and capacity growth, providing advice on necessary upgrades and replacement of hardware and software so as to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
Main duties continued:
- Ensuring compliance with UKHSA ICT and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to the Senior Specialist Engineer on suitable deployment strategies for UKHSA.
- To conduct such work as directed by the Senior Engineer or Team Manager consistently with departmental standards and to agreed timescales
- Responsible for maintaining own specialist skills with appropriate professional training.
- To provide the Senior Specialist Engineer or Team Manager with estimates of effort and timescales for tasks as required.
- Carry out support and service to all customers during the agreed working hours, including any out of hours working.
- To comply with departmental and UKHSA requirements for the reporting of all absences.
- Provide a level of work that adheres to the high standards and best practices in line with the SLAs as agreed with UKHSA Users.
Essential criteria
- This is a role that demands detailed knowledge and considerable experience of specialist technologies. Therefore, each candidate must be able to demonstrate qualification and expertise in multiple integral technologies as indicated on the list below.
o Extreme Networks and Cisco network equipment
o Network routing and TCP/IP protocols
o Palo Alto Firewalls
o Extreme Networks (or equivalent) Wireless access point technologies
o VPN deployment and configuration
o NCSC requirements for the implementation, management and administration of secure networks.
o Familiarity with NCSC Secure by Design Principles.
o Understanding of network security principles and practices, data encryption and remote access technologies
o WAN/LAN/WLAN Architectures
o Application Deliver Controllers and/or Load Balancing technologies
- Formal technical qualification, eg CCNA or equivalent
- Must have previous experience of undertaking a specialist role and of managing systems for a large user base.
- Ability and experience to speak credibly and authoritatively to technical and non-technical audiences and assimilate technical language quickly and effectively.
- Experience with monitoring a network infrastructure to optimize performance and support capacity planning
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of excellent customer service skills and a commitment to improving services and performance for end users.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Good planning and risk management skills, with the ability to pre-empt potential issues and mitigate effectively to stop system disruptions occurring.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Desirable criteria:
- Experience with Network Function Virtualisation and Software Defined Network architecture
Skills for communication on complex matters and difficult situations, requiring persuasion and influence
Selection Process Details (Competency based)
This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the listed 21 essential criteria, and this will be in the form of a:
- Application form (‘Employer/ Activity history’ section on the application)
- up to 1250 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1,250 words. We will not consider any words over 1,250 words.
Longlisting:
In the event of a large number of applications we may longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
If used, the following will be taken through to the next stage:
- Meets all essential criteria
- Meets some essential criteria
Shortlisting:
In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:
- This is a role that demands detailed knowledge and considerable experience of specialist technologies. Therefore, each candidate must be able to demonstrate qualification and expertise in multiple integral technologies as indicated on the list below.
o Extreme Networks and Cisco network equipment
o Network routing and TCP/IP protocols
o Palo Alto Firewalls
o Extreme Networks (or equivalent) Wireless access point technologies
o VPN deployment and configuration
o NCSC requirements for the implementation, management and administration of secure networks.
o Familiarity with NCSC Secure by Design Principles.
o Understanding of network security principles and practices, data encryption and remote access technologies
o WAN/LAN/WLAN Architectures
o Application Deliver Controllers and/or Load Balancing technologies
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of excellent customer service skills and a commitment to improving services and performance for end users.
- Formal technical qualification, eg CCNA or equivalent
Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.
If you are successful at this stage, you will progress to interview & assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a single face to face interview at UKHSA Porton.
Knowledge, experience, skills & abilities will be tested at interview.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at our Scientific Campus in UKHSA Porton.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged
over a month).
If based at one of our labs you will be required to have a minimum of a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Eligibility Criteria - Across government
This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were
appointed on merit following a fair and open competition or were appointed to a permanent post through an exception in the Civil Service Commissioner's rules. Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes
grade on return.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-terrorist Check with willingness to work towards a Security Clearance.
Person specification
Application form and supporting statement
Essential criteria
- Application form and supporting statement
Interview
Essential criteria
- Questions on Knowledge, experience, skills & abilities
Documents to download
Further details / informal visits contact
- Name
- Gurkamal Bhambra
- Job title
- Resourcing
- Email address
- [email protected]
- Additional information
For information relating to the role please contact [email protected]
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