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Job summary

Main area
Admin
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
282-CR1333
Employer
The Royal Marsden NHS Foundation Trust
Employer type
NHS
Site
The Royal Marsden Hospital Sutton
Town
Sutton
Salary
£44,485 - £52,521 per annum
Salary period
Yearly
Closing
27/03/2026 23:59
Interview date
15/04/2026

Employer heading

The Royal Marsden NHS Foundation Trust logo

CRF Research Facilitator

NHS AfC: Band 6

Job overview

An exciting opportunity has arisen in the NIHR the Royal Marsden Clinical Research Facility based at West Wing Clinical Research Centre (WWCRC), Sutton. This role would suit someone with experience in clinical trial administration, delivery and/or management, who has a keen attention to detail and who is an excellent communicator.  As a Research Facilitator, you will be a key part of a multidisciplinary team to ensure the smooth running of the WWCRC portfolio of cancer clinical trial which includes First in Human/Phase I trials. Your role will be to provide administration support and to facilitate the coordination of clinical trials from initial feasibility assessment through to set up, delivery, and amendment management. You will need to work closely with the WWCRC Clinical Practice Educator and the Clinical Research Facility Manager to track progress of clinical trial set up, amendments and facilitate document management for all WWCRC clinical trials. Your principal role will be the production of Source Data Workbooks which are used to ensure protocol compliance at each clinical trial visit a patient has on WWCRC. They are a task list documenting the clinical workflow and recording source data where required.  This requires significant attention to details and excellent Microsoft Excel skills. This is a varied and collaborative role requiring excellent communication, organisational & digital skills, and a strong understanding of GCP and clinical trials processes.

Main duties of the job

− To work with the CRF Manager, Matron and Sister to facilitate the smooth running of the West Wing Clinical Research Centre, providing administrative support as required.
− To coordinate and actively participate in the West Wing Protocol Review Group (WWPRG)ensuring the timely production of associated paperwork
− To actively participate with the WWPRG and evaluate the feasibility of new clinical trial protocols with liaison from team members/leaders of the WWCRC, in order to be able to produce a clinical trial care plan.
− To promote a culture of the highest possible quality in clinical trials through definition of procedure and strict adherence to legislation
− To work in accordance with the philosophy, policies and requirements of the WWCRC, Institute of Cancer Research (ICR) and the Royal Marsden (RM)
− To provide the best possible quality of service to WWCRC patients at all times
− To liaise with Clinical Research Teams to maintain up-to-date delegation/training logs for the trials that run on WWCRC.
− To support CRTs with documentation requests for WWCRC e.g staff training records, calibration certificates.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

− Maintain WWCRC set up and amendment workflows on Edge and local logs and attend the WWPRG 
− To ensure all document management for all trials is kept up-to-date on the WWCRC T/Drive..
− To work collaboratively as a team with the other WWCRC RF and CRF Manager to ensure efficient set up of all clinical trials on WWCRC.
− To keep the WWCRC set up workflow up to date and act as a single point of contact for Clinical Research Teams for specific studies informing them of progress in set up. 
− Attend and provide administrative support for the WWPRG. 
− T:\Wards\WWCRC is updated and maintained from information gained from communication with the Clinical Research Teams, R&D and Edge.
− To feed back any comments on the new protocols to the WWPRG, with particular reference to challenges posed by logistics.
− To ensure care plans or source data worksheets are created for each trial running on the WWCRC, a draft copy will be emailed to CRT for approval, when it’s sent back after review from Clinical Research Teams, comments will then be incorporated into the care plan, it will then be version controlled and released for use.

Person specification

Education/Qualifications

Essential criteria
  • Life sciences (or equivalent) degree or equivalent experience.
  • Recent training in Good Clinical Practice (GCP) with certification
Desirable criteria
  • A post graduate qualification

Experience

Essential criteria
  • Experience of working in a clinical trials setting
  • Experience of reviewing clinical trial protocols and an understanding of clinical trial schedules and tasks.
  • Experience of working within the NHS
Desirable criteria
  • Experience of working in the field of cancer

Skills /Abilities/Knowledge

Essential criteria
  • A good understanding of medical terminology, clinical pharmacology and the clinical trial process
  • Good knowledge of UK legislation relevant to Clinical Trials, Good Clinical Practice and the NHS research governance framework
  • Excellent IT skills including excel and power point
  • Excellent multitasking and problem solving abilities
  • Excellent oral and written communication skills
  • Ability to work effectively as part of a team and to build strong working relationships with stakeholders.
  • The ability to organise work and time around a clinical unit
  • Ability to prioritise tasks
  • Evidence of a good understanding of the importance of good governance and quality assurance in clinical trial delivery.
  • Effective interpersonal skills with particular ability to liaise with multi-disciplinary team members
  • Proven ability to escalate appropriately
  • Excellent attention to detail A desire to develop skills further for the benefit of the clinical unit
Desirable criteria
  • Evidence of an understanding of ACoRD principles

Employer certification / accreditation badges

Trust IDApprenticeships logoLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into healthMenopause Friendly 2025

Documents to download

Apply online now

Further details / informal visits contact

Name
Frances Doyle
Job title
Clinical Research Facility Manager
Email address
[email protected]
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