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Job summary

Main area
Administration
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
282-OD1322
Employer
The Royal Marsden NHS Foundation Trust
Employer type
NHS
Site
Royal Marsden Sutton
Town
Sutton
Salary
£44,485 - £52,521 per annum inc HCAS
Salary period
Yearly
Closing
18/03/2026 23:59

Employer heading

The Royal Marsden NHS Foundation Trust logo

Digital Skills Trainer

NHS AfC: Band 6

Job overview

The Royal Marsden is recruiting a full-time Digital Skills Trainer to join their central Learning and Organisational Development (L&OD) team. This role is vital in training and upskilling our staff in working with current and emerging digital technologies.  

As a valued member of our team, this role requires experience in designing and delivering digital skills training, including MS applications to an advanced level.  The ideal candidate will also have excellent interpersonal, verbal, written and organisational skills.  The role is based at our Sutton site, although cross-site travel is required.

Main duties of the job

•    Ensuring the most effective use of the Trust’s systems and applications by providing high quality training and support. 
•    Design, scheduling, delivery and evaluation of Trust wide digital applications training.
•    Responsible for assuring the introduction of new/enhanced systems and applications and representing the user requirements in the early stages of application design. 

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and person specification

•    As subject-matter expert, shaping and defining the Trust digital training needs, based on best practice and emerging digital training requirements.
•    Embedding Artificial Intelligence and other new technologies in support of our digital training offer.
•    As a subject-matter expert, contributing to the Trust’s approach to the use of applications including OneDrive, OneNote, SharePoint, Planner and Copilot.
•    Interpreting and defining training needs based on organisational and digital strategic and operational goals and objectives.
•    Working with key stakeholders across every Division in analysing training needs across a diverse group of staff, identifying skills gaps.
•    Designing and creating innovative and engaging training materials, including courses, presentations, handouts, guides, tip sheets and online modules. 
•    Designing and delivering tailored training programmes in Microsoft Office Applications (e.g. Word, Excel, PowerPoint, Outlook, Teams, Forms).

Person specification

Knowledge / Experience / Skills / Attributes

Essential criteria
  • Up to date with current developments in new technologies (e.g. Artificial Intelligence) and their impact on learning
  • Experience in the use virtual learning environments and distance learning tools
  • Excellent interpersonal and communication skills (written and verbal)
  • Excellent problem solving and decision-making skills
Desirable criteria
  • Highly effective organisational and planning skills
  • Ability to motivate and influence staff at all levels

Special aptitudes and disposition

Essential criteria
  • Skilled in customer-driven services and promoting a customer friendly approach
  • Ability to make decisions, organise and prioritise own workload
  • Ability and proven experience to liaise with staff at all levels (technical and non-technical staff)
  • Commitment to personal and professional development
Desirable criteria
  • NHS Experience

Employer certification / accreditation badges

Trust IDApprenticeships logoLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into healthMenopause Friendly 2025

Documents to download

Apply online now

Further details / informal visits contact

Name
Grace Boyland
Job title
Digital Training Manger
Email address
[email protected]
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