Job summary
- Main area
- Catering
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-F462
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden Sutton
- Town
- Sutton
- Salary
- £31,081 - £33,665 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 09/05/2025 23:59
Employer heading

Catering Service Manager
NHS AfC: Band 4
Job overview
We are looking for a Catering Services Manager to work on our Sutton site primarily. Work will involve overseeing staff and HACCP procedures in all catering areas including on our ward areas, the restaurant & cafe, functions ensuring we are maintaining a high standard of hygiene and cleanliness throughout all areas of the work place. Please refer to the job descriptions for further details of this post. This position may include working weekends and a variety of shifts both morning and evening, working 5 days out of 7, as required.
Main duties of the job
To provide the highest level of catering service possible for patients, visitors and staff, commensurate with financial considerations. Ensuring that food for staff, patients, and visitors is of the highest possible standard in the Restaurant, NHS Wards, Private Wards, commensurate with financial constraints. To ensure that perishable and non-perishable items are ordered, received, stored and dispatched in accordance with the stores operational procedures, time constraints and department needs. To ensure “Best Value” is achieved at all times in line with Trust and NHS financial guidelines. To liaise with the Head Chef/Catering Team ensuring that the correct procedures are being followed regarding decanting and issue of stock. To co-ordinate all management aspects of catering, as directed by the Senior Catering Services Manager/Head of Catering.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
- Manage all operational aspects of the catering service in ward areas, the children’s unit (Sutton) and private patient areas on a day-to-day basis including the distribution of all foodstuffs produced and provided.
• Implement and review with the other Managers and supervisors the management control systems for the service, using appropriate recognised techniques, to ensure that good practices prevail and exercises sufficient monitoring and control to ensure that the HACCP plan is always effective and working and adhered to.
• Ensure appropriate recruitment and selection of staff and the compilation of cost-effective staff rotas.
• Ensure the ward kitchen cleaning schedules and job sheets are updated and adhered to, and that planned daily and weekly cleaning is monitored.
• Formulate and implement appropriate monitoring packages for the business of the service.
• Highlights any cost improvement, income generation, and change of practice ideas. Maintain good security practices with reference to cash handling and stock control.
Person specification
Skills
Essential criteria
- Numerate
- Understand and follow budgetary & Cost Control Procedures
Experience
Essential criteria
- Advanced Food Hygiene Certificate (Level 4)
- Willing to undergo relevant training as required
- Demonstrable knowledge of Catering services
- HACCP Level 3 or 4 (or a willingness to undergo training in this area.)
- Experience of working within catering
- Experience & knowledge of duties required to support senior staff gained by experience in a similar role
- Able to understand and follow Standard Operating Procedures
- Awareness that role involves handling of patient/visitors meals and willingness to be trained in this area
Desirable criteria
- A recognised qualification in Maths & English
Documents to download
Further details / informal visits contact
- Name
- Roni Forson
- Job title
- Senior Service Catering Manager
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
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