Job Overview

We have an exciting opportunity for enthusiastic individuals to join our Business Support Services team as Business Support Administrators.
We are recruiting for two fixed-term contract roles with different contract durations and working patterns:

• Fixed-term until April 2027 (full-time, 37.5 hours per week)
• Fixed-term until May 2027 (part-time, 25 hours per week)

We are seeking applicants who are dedicated to providing a high-quality patient and customer centric service and are happy to share their knowledge by working with their team.

Our Business Support Services Team work alongside our Laboratory based colleagues to provide administrative support and by providing essential information to our service users. The position will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our Essential Services Laboratories (ESL) sites when required.

Role Responsibilities
As a Business Support Administrator, you will be responsible for supporting all three of our sites with their crucial paperwork which is required for us to be able to maintain our UKAS accreditation. Your duties will include, but are not limited to;

• Monitoring and dealing with requests in multiple inboxes.
• Providing information and non-technical advice to all users of the Pathology service.
• To liaise with laboratory staff as required.
• Scheduling meetings and taking minutes.
• To create room bookings for both internal and external parties.
• For the provision of food and refreshments upon request.
• Inputting data from reports received from external laboratories.
• Greeting patients arriving as part of our Andrology clinics.

Most importantly, through our shared values, you will help to make a positive difference to the lives, health and wellbeing of those within our community that we serve.

Our team at SPS have been fundamental to the principle of making a positive difference to healthcare in Somerset for over a decade, holding ISO15189 UKAS accreditation.

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. We offer a Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band 2 - 6 roles.

SPS maintains a comprehensive training budget designed to support the career development of all staff members. This investment ensures that employees have access to the necessary resources and opportunities to enhance their skills and knowledge and advance their professional growth.

About Us
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services.

We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.

Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways.

We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.

SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law.