Job summary
- Main area
- Admin
- Grade
- Band 8a
- Contract
- Fixed term: 12 months (None)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 199-7898940-MT
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Thorton Heath
- Salary
- £63,665 - £70,887 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 29/04/2026 23:59
- Interview date
- 05/05/2026
Employer heading
Portfolio Infrastructure Manager
Band 8a
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
The post holder serves as the lead technical authority for all infrastructure-related programmes and projects within the digital portfolio. They are responsible for defining, owning, and enforcing architecture standards and technical strategy, and for making high‑risk, high‑impact technical decisions.
They will plan and oversee all programme infrastructure activity, support the development of the Trust’s technical strategy, and line‑manage technical resources brought in to support delivery. The role represents the programme at internal and external meetings, working closely with key stakeholders—such as Business Engagement, Change, Service Transition, and Project Managers—to ensure that technical designs meet customer needs and remain aligned with organisational strategy.
To support flexible working, the post holder may also be required to undertake duties in other roles at the same grade, where their expertise can add value and improve organisational efficiency.
Main duties of the job
The role is responsible for leading technical architecture, infrastructure strategy, and security across the Trust. It requires strong stakeholder management, maintaining relationships with senior leaders, clinicians, operational teams, and suppliers. The post holder develops technology roadmaps, designs resilient infrastructure solutions, and ensures alignment with organisational strategy and operational needs.
They oversee technical teams, allocate resources, set priorities, and ensure high‑quality delivery. The role also manages technical contracts, monitors capital and operational expenditure, and contributes to budget planning and business case development.
The post holder provides complex technical information, maintains infrastructure systems, develops reports, and uses management data to improve service architecture. They lead research and innovation, ensuring technology decisions reflect industry best practice.
The role also involves strategic planning, risk and dependency management, chairing or attending stakeholder meetings, and ensuring services are delivered to time, quality, and budget. They contribute to policy development, promote innovation, and ensure new or changed services have complete support models before going live.
Working for our organisation
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
Please refer to the attached job description for the a more detailed information about the associated post
Person specification
EDUCATION AND QUALIFICATIONS
Essential criteria
- Educated to masters degree level or equivalent experience in a technical role
- TOGAF Foundation
- ITIL Foundation
- PRINCE2 Foundation
Desirable criteria
- ITIL Service Design
- ITIL Service Transition
- PRINCE2 Practitioners
- Risk management qualifications
KNOWLEDGE AND UNDERSTANDING
Essential criteria
- Broad and detailed Knowledge of modern healthcare technologies
- Proven track record of successfully managing relationships to achieve desired outcomes in a delivery focussed environment
- Proven track record of successfully managing their own work and that of others where required, including the ability to plan, prioritise and organise work to meet tight deadlines
- Highly developed analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear and concise manner
EXPERIENCE
Essential criteria
- Recent and relevant technical and solutions design experience within a large organisation in a Senior role
- Significant experience of NHS mandates and other national requirements, including the Data Security and Protection Toolkit and NISR
- Experience of working with a range of senior internal and external stakeholders
- Experience of delivering architectural and design services either in a Senior position
- Knowledge of lessons learned and benefits realisation methodologies
- Management of a Team
Desirable criteria
- Recent and relevant technical and solutions design experience within a large organisation using a recognised framework
- Experience of operating in a complex, corporate Microsoft based environment across multiple sites and in excess of 1,000 users
- Public and private sector experience
Employer certification / accreditation badges
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Application numbers
Documents to download
Further details / informal visits contact
- Name
- Patrick Jessett
- Job title
- Assistant Dir of Infrastructure & Architecture
- Email address
- [email protected]
- Telephone number
- 07920506487
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