Skip to main content
Please wait, loading

Job summary

Main area
Corporate
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4754
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Ladybridge Hall
Town
Bolton
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
04/08/2025 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Digital Communications Officer (Charity)

Band 5

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

An exciting opportunity to join the North West Ambulance Service Charity has arisen.  We’re looking for a proactive motivated Digital Communications Officer to join our charity team.  The NWAS Charity exists to provide life-saving equipment to communities across the North West and to ensure that our staff's health and wellbeing is at the heart of everything we do so that our heroes in green are at their best to deliver the best possible outcomes for patients.

Main duties of the job

The new Digital Communications Officer will help to raise the profile of our small but thriving charity. We are looking for someone with the creativity to develop accurate, engaging and compelling narrative to inspire supporters internally across the Trust and externally across the Northwest of England utilising all digital channels- specifically the website, intranet, social media and Enews.

 

You will support our NHS values; showcase our great staff and demonstrate our commitment to excellence and innovation in patient care in everything you do.  You are passionate about your work and are keen to explore new and innovative techniques and approaches. 

 

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

This is a full-time role (band 5).  Interviews will take place on the 9th September at Ladybridge Hall, Bolton.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person specification

Qualifications

Essential criteria
  • Educated to degree level in Communications, Journalism, Digital, Marketing or similar field
  • A year’s current experience of working in this field, ideally in a charity setting.
  • Evidence of continuous professional development in this field.

Skills

Essential criteria
  • A passion for writing and the ability to produce excellent creative and compelling copy to tight deadlines
  • Great attention to detail and proofreading skills
  • Specific subject matter expertise
  • Solid background in online editorial
  • Demonstrate copywriting skills for a range of digital platforms, particularly website copy but also including blogs, press releases, email campaigns etc
  • An ability to co-ordinate your own work plans and manage your time effectively
  • Demonstrate excellent IT literacy and keyboard skills
  • An ability to demonstrate flexibility and be able to adapt to a changing environment
  • The ability to work within a team
  • Able to take on board constructive editorial feedback

Knowledge

Essential criteria
  • Understanding of accessibility requirements for public sector bodies
  • Proficient use of a range of IT software packages including Microsoft Office and content management systems
  • Significant experience of working in a digital publishing environment
  • Knowledge of graphic design packages including Adobe Creative Suite and Canva to create marketing assets, social media graphics and newsletter templates.
  • Experienced in working under pressure and delivering a range of work to tight deadlines.
  • Knowledge of communications, PR and marketing techniques
  • Understanding of key words and search engine optimisation
Desirable criteria
  • Experience of using WordPress as a content management system
  • Understanding of website hierarchy and technical language and systems
  • Knowledge of civil rights relating to free access to materials and copyright laws.
  • An understanding and knowledge of the workings of the NHS, the challenges it faces and the context in which the trust operates.

Personal Attributes

Essential criteria
  • Flexible and highly motivated.
  • Project a professional image.
  • Excellent interpersonal and communication skills.
  • Positive attitude and organisational ability.
  • Proactive team player

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jemma Kinch
Job title
Head of Charity
Email address
[email protected]
Apply online nowAlert me to similar vacancies