Skip to main content
Please wait, loading

Job summary

Main area
Clinical Support and Specialist Surgery
Grade
Band 3
Contract
6 months (Fixed term: 12 months)
Hours
Full time - 37.5 hours per week
Job ref
413-103897-CSSS-SD-A
Employer
The Christie NHS Foundation Trust
Employer type
NHS
Site
Clinical Support and Specialist Surgery - E00297
Town
Manchester
Salary
£25,760 - £27,476 per annum pro rata
Salary period
Yearly
Closing
29/04/2026 23:59

Employer heading

The Christie NHS Foundation Trust logo

Business Administration Support Assistant

Band 3

Job overview

The Clinical Support & Specialist Surgery Division at The Christie NHS Trust are looking for a positive and enthusiastic member to join our friendly and pro-active team. We are looking for an individual who is experienced in providing administrative support to the teams and can prioritise their own workload.


The successful applicant will work with the Divisional PA and support the management team with general administrative duties and the Critical Care Outreach team with organising their education and policy management programme. 

Main duties of the job

There will be an expectation that the person has exceptional organisation skills and is flexible and has a high standard of Microsoft packages. 

You will be an excellent communicator who is reliable and able to work under pressure.  We are looking for an individual who above all, is driven to deliver high quality service for each of our patients.

 

Working for our organisation

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Detailed job description and main responsibilities

Act as communication coordinator for the department including receiving visitors and dealing with telephone queries from hospital staff, external visitors and company representatives.


Circulate communications via e-mail to clinical teams and individual staff members, ensuring that staff are kept up to date with departmental and Trust developments.


Undertake typing, photocopying, filing, laminating, distribution of information and other paperwork required by the Lead Nurse or Matrons as per departmental needs.


Assist with the updating and maintenance of departmental information and filing systems, both electronic and paper, with effective confidential document controls maintained using the pharmacy document system, making use of technology with the ultimate aim of creating a paper‑free office.


Deal with all incoming and outgoing mail, including processing, distributing, and responding within agreed time limits.


Provide administrative support for departmental workforce activities including booking rooms for interviews, photocopying recruitment packs, and inputting information on the ESR system including new starters, promotions, transfers, and terminations.


Contribute to the collection of departmental data, collated both manually and by software systems.

Book travel and accommodation, catering, and room bookings for the team, following Trust procedures as required.

Organise departmental meetings using the Trust online meeting room system to book rooms. Liaise with attendees regarding suitability of dates and times to ensure meetings have the necessary attendance.


Take minutes for internal meetings including departmental staff group meetings. Check draft minutes with the chairperson and circulate to staff. Liaise with the chairperson regarding agenda creation and distribution.


Prioritise own tasks and workload to ensure deadlines are met and work is actioned in a timely manner.


Exchange information with staff both internally and externally on a variety of departmental matters and procedures.


Ensure all work activities are conducted in line with existing Trust and departmental policies and procedures. Comment on proposals for changes to administrative processes.
Assist with administrative support for departmental education and training leads including booking rooms for education events and meetings, circulating study packs before and after events, answering staff queries, and acting as the point of contact for undergraduate students on placements.


Undertake other related administration duties as required in accordance with changing departmental and organisational needs.


Maintain exemplary standards of confidentiality at all times, in line with the Data Protection Act, Caldicott Principles, and the Freedom of Information Act, including preparation of confidential staff documents.

Person specification

Qualifications

Essential criteria
  • Secondary-level education
  • GCSE Maths and English at Grade C / Level 5 or above, or equivalent
Desirable criteria
  • European Computer Driving Licence
  • Undertaking or achieved AMSPAR Full Diploma or equivalent

Experience

Essential criteria
  • Previous clerical and/or secretarial experience
  • Experience of working with IT office packages
Desirable criteria
  • Clerical/secretarial experience in a hospital
  • Experience using hospital administration systems (PAS or equivalent)

Skills

Essential criteria
  • Word‑processing skills with the ability to produce accurate, well‑presented work
  • Excellent oral and written communication skills
  • Ability to manage workload and competing priorities effectively

Knowledge

Essential criteria
  • Knowledge of software including Word, Excel, databases, email, and web browsers
  • Sound knowledge of medical terminology

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Byron
Job title
Divisional PA
Email address
[email protected]
Additional information

Lorna Brown – Lead Nurse
lorna.brown28.nhs.net

Apply online nowAlert me to similar vacancies