Job vacancy: Receptionist, Northern Care Alliance NHS Foundation Trust, Oldham

Job summary

Main area

administration

Grade

Band 2

Contract

Permanent

Hours

Full time
Part time
Flexible working

37.5 hours per week (shift patterns and hours vary - please enquire for working pattern)

Job ref

236-NCA-AC201-25

Employer: Northern Care Alliance NHS Foundation Trust
Employer type: NHS
Site: Werneth Primary Care Centre
Town: Oldham
Salary: £24,465 per annum
Salary period: Yearly
Closing: 25/08/2025 23:59

Receptionist

Band 2

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Qualifications

Essential criteria

Education to GCSE level or equivalent including Mathematics and English
Computer skill qualification such as ECDL, CLAIT or equivalent experience

Desirable criteria

Customer Service or Administration such as an NVQ, or equivalent experience

Experience

Essential criteria

Experience of working in a Reception or administrative role preferably in a health care environment with patient contact
Previous experience of data entry/input

Desirable criteria

Experience of working in a cross-team function, covering multiple areas with differing ways of working
Experience of training and supporting peers

Skills

Essential criteria

Understanding of confidentiality, data Protection and Caldicott Principles
Able to recognise and resolve routine issues referring to a Supervisor or Team Leader, where appropriate
Able to communicate in both verbal and written format
Organised and methodical, with an attention to detail

Knowledge

Essential criteria

Working knowledge of Microsoft Office i.e. Outlook, Word, Excel and Teams

Desirable criteria

Knowledge of a hospital-based Patient Administration System
Knowledge or experience of room booking systems

The NCA is proud to serve a diverse population and is committed to delivering inclusive, accessible care. We value individuality and aim to build a workforce that reflects the communities we serve. Applications are welcomed from individuals of all backgrounds, identities, and beliefs.

We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.

If you require any reasonable adjustments to the application process, please contact [email protected]

Vacancies may close early if sufficient applications are received, or if an internal redeployee has been identified.

For fixed-term roles, current NHS staff will be considered for secondments, while fixed-term contracts will be offered to external (non-NHS) applicants.

The NCA does not accept unsolicited CVs from agencies. Read more about this here.

Documents to download

Apply online now

Further details / informal visits contact

Name: Kay Southern
Job title: Centre Manager
Email address: [email protected]
Telephone number: 07562435099
Additional information: During working hours only 08:00 - 16:00

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Job summary

Employer heading

Receptionist

Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Knowledge

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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