Detailed job description and main responsibilities

·         To help identify any Data Quality issues in order to understand the problem and support solutions that work not just for clinical purposes but to ensure that the Service are able to be reported and billed correctly.

·         Monitor and ensure the accuracy and quality of data on elective admissions, outpatient attendances, diagnostics, inpatients and outpatient waiting lists for the Trust.

·         Investigate data quality issues, understand reasons for these and make recommendations to rectify.

·         Regularly present data quality information for each specialty highlighting any issues, areas of concern or share good practice

 ·         Promote strong data quality across the organisation by working closely with services to implement best practice and reduce opportunity for errors or poor recording

 ·         Conduct route cause analysis where data quality issues exist and work with data owners to resolve issues

 ·         Monitor the Data Quality Maturity Index and develop solutions to improve data completeness and accuracy

 ·         Monitor data quality reports produced by the Department of Health and the Secondary Uses Service

 ·         Have a working knowledge of information standards and definitions as described in the NHS Data Manual and Dictionary. Also to liaise with the appropriate NHS Information Authority to ensure that the data held on Trust systems and reports produced using this data adheres to central guidance

 ·         Represent Data Quality in meetings as required

 ·         Provide data quality feedback to managers within services and offer remedial training on a regular basis

 ·         Work with Information staff to provide data quality performance indicators for managers and sub committees of the Board

 ·         Assist with the requirements of the Data Security & Protection Toolkit for Data Quality sections. 

 ·         Support Information staff in the development and implementation of future information requirements, particularly in relation to those requirements, regarding Data Quality

 ·      To be responsible for creating a proactive user support environment, with an emphasis on effective delivery and the creation of a culture based on excellent customer service

·         To assist in the development and implementation of technological solutions to support clinicians in delivering patient care and meeting national data collection requirements where needed, ensuring all systems have undergone a process of testing and acceptance before live commissioning

 ·         Support the organisation through the provision of information analysis provided through information skills.

 ·         Respond quickly and efficiently to ad hoc information requests, ensuring work produced meets users’ needs and expectations and is fully reconcilable to all information sources

 ·         Provide advice and support for data quality related questions

 ·         Ensure information outputs are accurate, fit for purpose, delivered to time and follow the agreed development methodology with full written documentation

 ·         Promote use of the organisations single point of access for Data and Information and best practice for data use.