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Job summary

Main area
Portering
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (4 week rota covering including nights)
Job ref
287-CEF-180-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Broadgreen Hospital
Town
Liverpool
Salary
£24,937 - £26,598 pa
Salary period
Yearly
Closing
07/08/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Portering Supervisor

Band 3

Job overview

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.

We are looking to recruit a full time experienced Portering Supervisor to work a four week rota including nights and weekends.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.  

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Please do not apply for if you have not worked in a portering environment  previously as this is essential for this position.

Some supervisory experience is also essential for this role.

Main duties of the job

The role of a Porter Supervisor is instrumental to the smooth running of the Hospital by working with the portering team and ensuring all task are completed timely and safely.

You will be responsible in supervising a team of porters but will also be allocated daily tasks.

The role requires the individual to be supportive to your team and have great interaction with patients and other supervisors too.

There will be a requirement for you to be able to input data onto spreadsheets, use email and systems.

You will also move patients, deliver patient meals and manage safe movement of other medical equipment. 

Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

Successful applicants must have: 

  • Effective team management skills
  • Good verbal and written communication skills.
  • Understanding for health and safety issues.
  • Ability to work within a team and on your own.
  • Ability to use tact and diplomacy in all situations.
  • Able to react flexibly in changing circumstances.
  • Basic computer skills (emails/teams/systems)
  • You should be a team player who will support other team members, and be able to manage day to day operational duties. 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in leadership (or equivalent)

Experience

Essential criteria
  • Previous cleaning experience at a supervisory level
Desirable criteria
  • Previous cleaning experience at a supervisory level within a healthcare environment
  • Previous experience of cleaning within a healthcare environment

Knowledge

Essential criteria
  • Excellent Communication skills
  • Basic data inputting either manually or using a computer/tablet
  • Basic numeracy and literacy skills
  • Ability to work as part of a team
  • Excellent organisation skills

Other

Essential criteria
  • Prepared to study for NVQ level 3 in leadership
  • Ability and willingness to undertake further training as necessary

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Donna Montgomery
Job title
Site Manager
Email address
[email protected]
Telephone number
0151 282 6633
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