Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Fixed term: 12 months (Maternity leave cover)
- Hours
- Full time - 37.5 hours per week (11.5 hour shifts (07:45- 20:00) Monday to Friday)
- Job ref
- 159-LWH-173-26
- Employer
- Liverpool Women's NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool Women's Hospital
- Town
- Liverpool
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 11/08/2026 23:59
Employer heading
Ward Clerk - Gynaecology Emergency Department
Band 2
Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.
Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.
We invite you to review why Liverpool Women's Hospital is a great place to work: https://vimeo.com/556197652
We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Job overview
We are looking for a enthusiastic individual who will work within our Gynaecology emergency department. They will be responsible for the daily ward administrative duties which are required to ensure that the unit offer a safe and well organised service.
You will assist in the provision of the service and contribute to the effective running of the Department. The role is varied clerical work.
Main duties of the job
- Booking patients onto the system
- Answering the telephone and dealing appropriately with all enquiries, redirecting to relevant staff as required.
- The creation, management and filing of case notes in accordance with case note management policy for all patients within the department.
- Maintain the admission, discharge and transfer activity of all patients within the department.
- Maintain ward stationary stock levels as required.
- Arrange patients follow-up appointments as directed by medical / nursing staff.
- Ensure case notes are transferred to the medical secretaries following patient’s discharge from the department.
- Assist patients as required in the completion of Medicash / insurance forms.
- Assist the ward staff with general administrative duties e.g. photocopying, dealing with department mail and distributing as required.
- Filing of laboratory, x-ray reports, charts and documents within case notes as required.
- Amending / Updating demographic details on computer as necessary.
- Producing relevant documentation for each patient’s admission.
- Ensuring all documentation is available for nursing and medical staff relating to the patient’s admission.
- Retrieving case notes from other locations within or outside the hospital when requested.
- Submit requests for case notes stored off site.
- Ensuring case notes are tracked into and out of the department.
Working for our organisation
Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.
For roles at Liverpool University Hospitals, visit their careers page.
UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.
Detailed job description and main responsibilities
- Respect confidential information obtained in the course of daily duties and refrain from disclosing such information. (When required by Senior Manager, information may be given when required by Law). Breach of confidentiality will result in disciplinary action.
- Be aware and follow Trust and Directorate Policies.
- Adhere to Trust and Local Risk Management Strategy.
- Take part in the Trust PDR programme, continuing own personal development including Trust and departmental objectives.
- Adhere to the Trust annual mandatory training programme
- Be aware and follow hospital fire / fire evacuation procedure.
- Help in the promotion of Health Education by good example, e.g., no smoking, healthy eating, exercise and other methods of keeping in good health.
- Be aware and follow Hospital No Smoking Policy.
- Must adhere to Trust Uniform Policy.
Person specification
Competencies
Essential criteria
- Hospital Policies & Guidelines
- Health & Safety
- Control of Infection
- COSHH
Personal Qualities
Essential criteria
- Enthusiastic
- Good Communicator
- Sense of Humour
- Self Confidence
- Good Time Keeper
- Commitment to Role & Service Development
Qualifications
Essential criteria
- Evidence of Professional/Vocational Development
- Good Basic Education
- Clear Legible Handwriting
Desirable criteria
- NVQ 2
- Basic keyboard skills
Experience
Essential criteria
- Previous relevant experience
Desirable criteria
- Clerical experience
Skills
Essential criteria
- Prepared to Undertake Personal Development & Training
- Understanding of Confidentiality
Desirable criteria
- Vocational development in accordance with service needs
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Katie Markham
- Job title
- Department Manager
- Email address
- [email protected]
- Telephone number
- 0151 702 4439
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