Job summary
- Main area
- Facilities Management
- Grade
- Band 2
- Contract
- Permanent: 15 hours
- Hours
- Part time - 15 hours per week (Set shifts 15:00 - 18:00 over 5 days - Monday, Thursday, Friday, Saturday & Sunday)
- Job ref
- 350-TWS8276950
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Hope Centre, Mersey Care NHS Trust
- Town
- Liverpool
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/09/2026 23:59
- Interview date
- 05/10/2026
Employer heading
Facilities Management Assistant (FMA)
Band 2
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Using AI to support your application
Artificial Intelligence (AI) can be a helpful tool when preparing your application, supporting you to organise and structure your application and present your experiences clearly. However, we want to hear about your experiences and achievements. Please ensure everything you submit is truthful, accurate, and reflects your own work and experience. Your authentic story is the best way to help us understand who you are and what you can bring to the role. If content appears to be copied or misrepresented, it may impact the outcome of your application. We encourage you to use AI responsibly as a support tool, not a substitute for your own voice.
For tips and guidance, please refer to our applicant guidance.
Your experiences matter, let them shine.
Applications that appear mostly or fully generated by AI, without clear personal examples linked to the person specification, may be rejected.
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Job overview
Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment.
Within our estate, we operate a variety of different services and environments, including:
Inpatient mental health facilities (including high, medium and low secure facilities).
Staff and service user residential accommodation.
Rehabilitation areas.
Respite areas.
General office buildings.
Whilst the location and service group may differ, the role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained
Main base of working will be Hope Centre.
Main duties of the job
To work as members of a team, carrying out facilities tasks as allocated :
Cleaning of clinical/ward areas, inclusive of toilets.
Waste disposal.
Basic food preparation.
Fridge and food temperature monitoring.
Collating service user menu orders.
To assist colleagues and their line manager, carry out the tasks assigned to the team or individual.
To undertake all mandatory training.
To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
To comply with all relevant policies and procedures.
To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
To stand in for other FMA’s as required.
To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
To work unsupervised and use own initiative in line with service requirements.
To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
To undertake cleaning duties in accordance with cleaning schedules and instructions.
Any other duties that may be reasonably expected and that are commensurate with the grade
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Please see detailed job description for more information on the role, the main responsibilities, and values.
Person specification
Qualifications
Essential criteria
- GCSE/O’Levels or experience
Desirable criteria
- Foundation certificate in food hygiene level 2
Skills
Essential criteria
- Able to function as a member of a team and support the management objectives of the department and Trust.
- Able to deal with requests from service users, managers and staff in a friendly and helpful way
- Flexible
- Good interpersonal and communication skills
- Able to work both independently and as part of a team
- Able to carry out manual tasks
Desirable criteria
- Demonstrate an understanding of the needs of people with mental health problems
- Willingness to undertake further training as required
- Able to maintain accurate records
Knowledge
Desirable criteria
- Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
- Knowledge of COSHH and HACCP
- Knowledge of using cleaning equipment
Values
Essential criteria
- Continuous improvement – committed to making improvements to our services for the benefit of all.
- Accountability – taking ownership to anticipate, develop and deliver high quality care
- Respect – how we treat others in an inclusive and supportive way.
- Enthusiasm – demonstrate our passion and pride for what we do and how we do it.
- Support – actively supporting others with compassion and courage.
Experience
Essential criteria
- Experience working in a similar role.
Desirable criteria
- Training in Health & Safety and catering or cleaning tasks.
- Experience of working in the NHS specifically Mental Health/ Community environment.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michaela Lynch
- Job title
- Facilities Site Manager
- Email address
- [email protected]
- Telephone number
- 07867343131
- Additional information
Graham Watson Facilities Assistant Site Manager
0151 250 6068/6044 / 07500127908
Mandy Johnson Facilities Assistant Site Manager
0151 250 6068/6044 / 07584586606
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