Job summary
- Main area
- Estates
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 409-8075609
- Employer
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Whiston Hospital
- Town
- Prescot
- Salary
- £49,387 - £56,515 Per Annum
- Salary period
- Yearly
- Closing
- 07/08/2026 23:59
- Interview date
- 17/08/2026
Employer heading
Estates and Facilities PFI Manager
NHS AfC: Band 7
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
An exciting opportunity is available for an experienced and driven professional to join Estates and Facilities within their PFI Management Team.
The post holder will support the effective management of the Trust’s PFI contract, ensuring delivery of compliant, high-quality facilities management services that achieve value for money and meet statutory and contractual obligations.
Main duties of the job
The post holder will provide specialist expertise in contract performance, monitoring, and commercial management, working with the PFI management team, PFI Partners, and internal stakeholders to ensure the Trust’s interests are protected.
They will contribute to performance management, financial control, and continuous improvement across all PFI sites, supporting compliance with relevant legislation, NHS guidance, and contractual requirements.
Post holder will ensure monitoring methods are in place, providing assurance into Trust Governance processes regarding outcomes and actions in place, liaising with partners and stakeholders to ensure continuous improvement.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Detailed job description and main responsibilities
- Support the management of PFI Project Agreements to ensure Hard and Soft FM services are delivered in line with contractual requirements and agreed specifications.
- Monitor contractor performance across all PFI sites, ensuring compliance with service standards, KPIs, and statutory obligations for both Hard FM (e.g. engineering, maintenance, lifecycle) and Soft FM (e.g. cleaning, catering, portering, security, waste) services.
- Develop, implement, and maintain performance monitoring systems, including Key Performance Indicators (KPIs) and service level standards for Hard and Soft FM services and lifecycle programmes.
- Ensure all contract documentation is accurate, up to date, and reflective of current service delivery across both Hard and Soft FM, maintaining a clear audit trail.
- Identify, escalate, and manage contractual discrepancies, service failures, and risks relating to Hard and Soft FM provision in a timely manner.
- Support the monitoring and validation of the PFI payment mechanism, including unavailability, service failures, and performance deductions across both Hard and Soft FM services.
- Review and validate the monthly Unitary Charge, ensuring appropriate financial deductions are applied in line with contractual provisions for all FM services.
- Maintain and develop financial and performance models, providing early identification of cost pressures, service risks, and mitigation options across the FM portfolio.
- Undertake benchmarking activities to ensure Hard and Soft FM services deliver value for money and align with NHS and industry best practice.
- Support the evaluation and negotiation of contract variations affecting Hard and Soft FM services, ensuring value for money and appropriate challenge of proposed costs.
- Develop effective working relationships with Project Companies, subcontractors, and internal stakeholders to support the delivery of integrated Hard and Soft FM services.
- Represent the Trust at PFI contract meetings, including performance and service review meetings covering both Hard and Soft FM service lines.
- Identify and assess areas of service unavailability or performance failure across all FM services, linking these to contractual mechanisms and supporting resolution.
- Support the resolution of contractual disputes, performance issues, and service delivery challenges relating to Hard and Soft FM services.
- Ensure compliance with all relevant legislation, NHS guidance, and Trust policies across the full FM scope, including Health & Safety, Fire Safety, Infection Control, Food Safety, Security, and Environmental standards.
- Monitor planned preventative maintenance (PPM), lifecycle programmes, and Soft FM service delivery schedules to ensure compliance, efficiency, and alignment with contractual requirements.
- Participate in internal and external audits of Hard and Soft FM services, ensuring that findings are translated into action plans and tracked through to completion.
- Contribute to continuous improvement initiatives, including cost improvement programmes and service enhancements across the full FM portfolio.
- Support the delivery of lifecycle, statutory compliance, and minor works projects, ensuring minimal disruption to Soft FM services and patient-facing operations.
- Promote sustainability, energy efficiency, waste reduction, and environmental best practice across Hard and Soft FM services.
- Produce regular performance, financial, and compliance reports covering all FM services for senior management and governance forums.
- Ensure that service failures across all FM areas are recorded, investigated, and addressed, with appropriate corrective actions implemented.
- Engage with Trust colleagues and external organisations to support high-quality patient-facing Soft FM services and safe, compliant estate infrastructure.
- Assist in the development and review of policies and procedures relating to Hard and Soft FM service provision.
- Deputise for senior colleagues as required and represent the Trust at external meetings, forums, and benchmarking groups relating to PFI and FM services.
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- Ensure continued compliance with current legislation, Codes of Practice and best practice standards.
- Post holder must ensure they are aware of national requirements in relation to PFI monitoring and reporting and ensure professional competencies and knowledge of continuous updated.
- The post holder must form professional and effective relationships with colleagues, staff at all levels throughout the Trust and the Trusts service partner New Hospitals and associated Partners within the PFI.
ADMINISTRATIVE RESPONSIBILITIES
- Ensure the provision of accurate and timely reports re: audit findings, security assessment, training needs analysis, investigations
- Develop and maintain systems to conduct scheduled and adhoc independent audits.
- Produce, review and modify standard documentation
- Recording of annual performance reviews undertaken with direct reports.
- Ensuring direct reports comply with Mandatory Training requirements
- Recruitment of vacant positions within teams, forward looking and planning to ensure service provision is not impacted by vacancies
TEACHING & TRAINING RESPONSBILITIES
- Take responsibility for Personal Continuing Professional Development including mandatory training, attendance on courses and seminars and via technical publications.
- Ensure direct reporting staff have opportunities for development as well as ensuring learning takes place within teams for service improvement, staff development and retention.
- Ensure PFI Partners comply with relevant training responsibilities in line with Trust and Contractual obligations
- Ensure processes are in place to educate new starters into role are educated in aspects of PFI obligation and responsibilities.
FINANCIAL RESPONSIBILITY
- Budgetary awareness and ability to balance practicable solutions against costs is essential in the management of allocated budgets.
- Oversee Irregular Maintenance Budget, making recommendations on proposals for expenditure on schemes to budget holder.
- Review monthly PFI pay mechanism, ensuring financial deductions based on service performance are captured
- Authorisation of overtime payments for direct reporting staff
- Management of budget allocated to Estates and Facilities PFI Team.
- Identifying cost improvement opportunities in support of the Trust’s Financial Strategy, aiming to achieve departmental CIP targets where able.
- To procure goods and services in accordance with the Trusts standing financial autonomy limits, involvement with Procurement and ensuring compliance with procurement legislation.
- Project management of delegated schemes and bodies of work.
- Ensuring payments are timely and in line with requirements.
- Ensuring direct reporting staff receive next pay step where qualifying criteria are met
- Escalation of budget requirements to Head of Estates and Facilities PFI.
Person specification
Qualifications
Essential criteria
- Masters degree education in relevant Facilities Management field or equivalent relevant experience
- Recognised monitoring/auditing qualification and or equivalent experience
Desirable criteria
- Member of professional body
Knowledge & Experience
Essential criteria
- Significant experience in managing complex PFI projects.
- Significant experience in Facilities Management, ideally within NHS
- Analytical skills in relation to contractual documents, outputs and monitoring in relation to contract.
- Understanding of contract management, relationship building and performance monitoring
- Experience of budget management and value for money
Desirable criteria
- Working with multiple partners in delivering front line support services within a contract environment
- Knowledge of public sector PFI schemes
Skills
Essential criteria
- Ability to communicate in a variety of settings to achieve cooperation and influence others
- Ability to work with sensitivity and tact
- Ability to manage own workload, to plan, prioritise and use own initiative, whilst managing workload of subordinate staff
- Effective delegation skills to subordinate staff and contractors
- Ability to motivate and inspire team and wider staff groups
- Ability to communicate unpleasant and sensitive information and top resolve conflict
- Ability to develop and promote effective interpersonal relationships with colleagues, partners and directly reporting staff in the healthcare setting
- Ability to maintain high levels of concentration when analysing data, producing reports and undertaking complex assessments
- Ability to demonstrate a genuine commitment to ensuring that the service provided to employees and users of the Trust services are delivered to the highest quality
- Ability to produce formal reports electronically and manipulate data.
- Time management skills
- Computer literacy
- Flexibility and adaptiveness to changing circumstances
Desirable criteria
- Diplomatic skills, seeing the wider picture and working for Trust values
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Shaun Bainbridge
- Job title
- Head of Estates and Facilities
- Email address
- [email protected]
- Telephone number
- 0151 430 1990
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