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Job summary

Main area
Stroke
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 34 hours per week
Job ref
409-8092518
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Whiston Hospital
Town
Prescot
Salary
£25,272 per annum, pro rata
Salary period
Yearly
Closing
18/09/2026 23:59
Interview date
28/09/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Health Care Support Worker - Ward 5C

NHS AfC: Band 2

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

An exciting opportunity has arisen for a Health Care Support Worker to join our Hyper Acute Stroke Unit (HASU) in ward 5C – Whiston Hospital

Ward 5C is a 32-bed ward and is located on the 5th floor on the main Whiston Hospital site.

One half of the ward, 16 beds is a called the Hyper-acute Stroke Unit (HASU) this is where patients are cared for in the first 72 hours following a stroke. This half of the ward has a higher ratio of Nursing and Medical staff to ensure closer observation and monitoring of patients in their acute phase following a stroke.

The other half of the ward, the remaining 16 beds is called the HASU Step Down.

Main duties of the job

The Health Care Support Worker (HCSW) will:

  • Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.
  • Record patient’s personal care information in accordance with local and trust policies.
  • Work with all members of the multi-disciplinary team to deliver the Trust’s vision and values providing safe, high quality compassionate, person centred care.
  • Demonstrate ward routine to new employees in own work area, where required

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

 

Detailed job description and main responsibilities

Please find attached job description and person specification for main responsibilities and requirements.

Person specification

Qualifications

Essential criteria
  • Completion of Trust Care Certificate within 4 months of appointment
  • Basic literacy and numeracy skills
Desirable criteria
  • NVQ level 2 Health and Social Care or equivalent
  • Care Certificate (equivalent to level 1)

Knowledge and Experience

Essential criteria
  • Knowledge of personal care and related procedures
  • Experience of working in a team
Desirable criteria
  • Experience of working in a patient care/health related role

Skills

Essential criteria
  • Ability to communicate effectively in both verbal and written formats
  • Good interpersonal skills
  • Able to work within a team
  • Able to accept direction and guidance
  • Aware of own limitations
  • Flexible in working hours
  • Able to prioritise own workload and manage time effectively
  • Flexible, adaptable and responsive to change
  • Reliable and professional
  • Ability to cope in stressful and challenging situations
  • Inclusive and non-judgmental
  • Punctual, motivated and committed
  • Effective role model demonstrating Trust values
  • Basic IT skills

Other

Essential criteria
  • Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
  • Occasional requirement for concentration, with few competing demands for attention
  • Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
  • Aware of the process for accessing staff health and wellbeing support
  • Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
  • Able to carry out direct personal care as required on ward or department
  • Occasional exposure to patients with challenging behaviours

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Daly
Job title
Ward Manager
Email address
[email protected]
Telephone number
0151 426 1600
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