Job vacancy: Administration Assistant, Cwm Taf Morgannwg University Health Board, Bridgend

Job summary

Main area: Administration Assistant
Grade: NHS AfC: Band 3
Contract: Fixed term: 12 months (due to service needs)
Hours: Part time - 30 hours per week
Job ref: 110-AC273-1025

Employer: Cwm Taf Morgannwg University Health Board
Employer type: NHS
Site: Princess of Wales Hospital
Town: Bridgend
Salary: £25,313 - £26,999 per annum pro rata
Salary period: Yearly
Closing: 06/10/2025 23:59

Administration Assistant

NHS AfC: Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board – Join CTM

Home - Cwm Taf Morgannwg University Health Board

Detailed job description and main responsibilities

Organise own daily work processes.
Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high.
Undertake and assist in regular data accuracy checks and data cleansing.
Deal efficiently and effectively with correspondence and queries, often of a highly confidential nature from other agencies and the general public.
Deal effectively with all other correspondence and queries relating to the Service.
Ensure all patient/client correspondence and investigations are filed appropriately and necessary information is available within required timescales and prior to client attendance.

Full Details on attached Job Description and Person Specification.

Person specification

Qualifications/Knowledge

Essential criteria

3 GCSEs or equivalent
RSAII Typing or equivalent relevant experience
ECDL or equivalent

Desirable criteria

Medical terminology
NVQIII Business Administration or equivalent relevant experience

Experience

Essential criteria

Previous all round office experience
Experience of using databases
Experience of establishing new systems of work

Desirable criteria

Has previously worked in the NHS or similar environment

Aptitude and abilities

Essential criteria

Ability to transfer IT skills to new
Good interpersonal skills. Ability to work in a challenging environment
Flexible in approach to work and duties to meet the needs of the service
Ability to travel to any site managed by the Mental Health Directorate

Desirable criteria

Welsh language speaking/listening skills at Level 3 or above
Knowledge of University Health Board IT systems

Other

Essential criteria

Project a professional and positive image at all times
Non judgemental

We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.

Applications are welcome in either Welsh or English, with no preference given to the language used.

We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.

All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.

We are proud to be a Living Wage Employer.