Job overview

Support the Porter Manager in supervising the provision of Porter Services delivery that is managed from a Facilities Control Centre based at the hospital that provides a 24/7 point of contact service and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications.   Post holder will be required to perform supplementary duties to allocate a response to service needs and that are appropriate to the Facilities services and in line with their grade.

This post is fixed term for 6 months to meet the needs of the service.

Main duties of the job

To supervise, prioritise and allocate a response to a full range of operational Porter Services 24/7; e.g. the transfer of patients, movement of clinical and non clinical equipment, collection of specimens, pharmacy duties, patient meal service trolleys, hospital key management, mail services, allocate support to cleanliness services, management of a wheelchair service, medical gases, waste collection, security, car parking, transport and driving duties, (Cat B license holders with a Cat D1 driver entitlement only). Drive duties providing passenger and transportation of equipment.  

Ensure the completion and the maintenance of  paperwork necessary for effective management is undertaken by the relevant  porter services staff such as a daily log book for all security/safety incidents, providing shift reports, use of ESR (electronic staff record), incident forms DATIX, annual leave requests, pay cards, sickness absence procedures etc.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.  

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.