Job summary
- Main area
- Facilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 24 hours per week (Monday to Friday)
- Job ref
- 110-EA119-0825
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Ysbyty Cwm Rhondda
- Town
- Llwynypia
- Salary
- £24,833 per annum, pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading

Hotel Services Assistant
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
A job opportunity has arisen for a successful candidate to join part of our busy Hotel Services Team on Sites at Ysbyty Cwm Rhondda Hospital.
The position will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.
To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Main duties of the job
The Principal Duties of the job are as follows:
• Work within the Health Board, to undertake duties as designated by the Hotel Services Supervisor.
• Maintaining a high standard of environmental cleanliness
• To observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.
• Prepare food and beverages in accordance with policy, procedures and legislative requirements.
• Undertake duties as per procedures in relation to the Regeneration (from the frozen to cooked process), ensuring the temperature of the product meets the required temperature.
• Complete documentation as required e.g. cleaning and waste forms of others as and when necessary.
• Ensure that all documentation and procedures are maintained for efficiency and accuracy i.e. temperature of food and equipment.
• Ensure all catering areas are cleaned in accordance with daily and weekly cleaning schedules.
• Ensure all areas are cleaned in line with the Housekeeping Standard Operational Procedures and the National Standards for Cleaning in NHS Wales.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Person specification
Experience
Essential criteria
- Previous experience of cleaning and catering duties
Skills
Essential criteria
- Good communication skills
Desirable criteria
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Knowledge
Essential criteria
- Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Desirable criteria
- NVQ Level 1. BICSc Qualification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Cheryl Jenkins
- Job title
- Facilities team leader
- Email address
- [email protected]
- Telephone number
- 01443 443443
- Additional information
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