Job summary
- Main area
- Facilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 31 hours per week (Monday to Sunday Rota Various hours available)
- Job ref
- 110-EA150-0925
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Prince Charles Hospital
- Town
- Merthyr Tudfil
- Salary
- £24,833 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/09/2025 23:59
Employer heading

Hotel Services Assistant
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
To support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Job opportunities have arisen for 1 x 35hr, 1 x 20hr, 1 x 21hr posts to support Restaurant & patient Catering Assistants within our busy Catering Team at Prince Charles Hospital.
The positions will support the Facilities (Hotel Services) team in delivering Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Main duties of the job
The main duties of the post include the delivery of catering service within our Restaurant & Catering Stores at Prince Charles Hospital in accordance with departmental schedules and specifications and in line with all cleanliness and legislative requirements that govern the delivery of the Catering Service such as Food Safety Act 1990, Food Hygiene (Wales) Legislation 2006, Food Handling policies and procedures, COSHH and HACCP procedures.
Flexibility is essential and the successful candidates will be expected to adapt to service pressures and modernization. Also the successful candidates would need to be flexible with regard to movement throughout all Health Board sites. The successful candidates must observe and maintain the highest standards of personal hygiene, confidentiality, courtesy and consideration to all patients and fellow employees.
This post is monthly paid.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualification
Essential criteria
- Previous experience of catering and cleaning duties
Desirable criteria
- Some experience of working within a hospital environment
Skills
Essential criteria
- Excellent customer care skills
Desirable criteria
- Worked within a hotel services environment
Experience
Essential criteria
- Previous experience of cleaning and catering duties
Desirable criteria
- Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are not necessary
Documents to download
Further details / informal visits contact
- Name
- Vivien Cartwright
- Job title
- Catering Support Manager
- Email address
- [email protected]
- Telephone number
- 01685 728765
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