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Job summary

Main area
Mental Health
Grade
Band 3
Contract
Permanent: Monday-Friday 8-4
Hours
  • Full time
  • Flexible working
37.5 hours per week (Flexible working requests may be considered)
Job ref
246-GYW7676162-A
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
HMP Norwich
Town
Norwich
Salary
£24,937 - £26,598 gross per annum
Salary period
Yearly
Closing
07/04/2026 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Worker- HMP Norwich

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

If you are looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is definitely the job for you! Prisons are one of the most challenging yet extremely rewarding places for healthcare professionals to work.

The environment and patient group will bring exciting challenges and  rewards for the right individual.

You will join a Mental Health and Wellbeing Team already established in HMP Norwich which provides multi-disciplinary specialist assessment and treatment services to the population of HMP Norwich.

You will be working closely with prison staff and a range of other partners who provide physical health care and substance misuse services to the prison population.

Come and join our dedicated teams as a Clinical Support Worker!

Main duties of the job

You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users.

  We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

You will need to demonstrate a good understanding of mental health diagnoses and presentation.

Main Duties of the Job :

  • Undertaking patient reviews and recognising symptoms that indicate deterioration in mental health and well being 
  • Supporting nurses in the management of caseloads
  • Liaising with other professionals to ensure a wholistic approach to patient care is achieved 
  • Contributing to the clinical meetings
  • Comprehensive record keeping 
  • Effective personal planning and organisation of daily work lo

  • Maintain respectful, effective professional interpersonal relationships with others

 

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

We are committed to promoting a positive culture in the workplace for everyone.  Our successful applicant will be joining an established high-performing team, who are continually working hard to support those  in need of our Services.

Detailed job description and main responsibilities

You will be provided with a fully supported induction programme .

Our staff support includes wellbeing sessions and  regular supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

 

 

Person specification

Experience

Essential criteria
  • Previous experience of supporting people accessing mental health services

Experience

Essential criteria
  • previous experience of working in a secure environment
Desirable criteria
  • Prison vetting

Knowledge

Essential criteria
  • ability to recognise symptoms of deteriorating mental health

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Dennis
Job title
Clinical Team Leader
Email address
[email protected]
Telephone number
01603 708845
Additional information

Julie Lemmon 

Specialist Service Manager 

[email protected]  

01603 708809

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