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Job summary

Main area
Peer Support Worker - Lotus Team
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
22.5 hours per week
Job ref
246-CEN7507597
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
The Gatehouse, Julian Hospital
Town
Norwich
Salary
£24,937 - £26,598 Pro rata
Salary period
Yearly
Closing
11/11/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Peer Support Worker

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

The Lotus Team supports women and/or birthing people who have experienced psychological distress as a result of their perinatal experiences. This may be due to a traumatic birth or pregnancy experience, pregnancy loss, neonatal death, or being separated from their baby due to social care procedures. The trauma may also exist prior to conception, e.g. when tokophobia (severe fear of birth) prevents a woman from achieving a wanted pregnancy. Women can be eligible for care from the Lotus Team without being pregnant or having their baby with them.

 

We are looking to recruit a highly motivated individual with lived experience of perinatal mental health challenges relevant to the Lotus Team as a part-time band 3 Peer Support Worker. It is essential for candidates to be willing and able to talk about relevant parts of their experiences and recovery journey with service users. Successful applicants will be required to undertake in-house training to complete and pass the NSFT Peer Support Certificate.

Main duties of the job

As a PSW you will be acting as a role model by using your own lived experience of recovering from mental health challenges, to inspire hope and help service users meet their individualised recovery goals. You will work with service users to help them to develop a belief in their own abilities to deal with various situations; the confidence to have control over their own motivation, behaviour, and social environment and the ability to successfully achieve their goals in life.

 

The Lotus Team provides care for individuals across Norfolk and Waveney. Our Peer Support Workers conduct home visits and other community-based support and therefore must be able to travel independently across the county.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

It is essential that applicants read the job description and person specification prior to applying. It is important for applicants to demonstrate that they meet the essential criteria for the role in their supporting statement. If you would like support with the application process, please email [email protected]. For further information regarding the team please email [email protected].

 

Person specification

Qualifications

Essential criteria
  • Peer Support Certificate or equivalent – or completion within 6 months of start date.
  • Care Certificate – or completion of the Care Certificate within 12 weeks of start date.
  • Level of educational attainment to equivalent to NVQ 2/3.

Experience

Essential criteria
  • Personal lived experience of mental health challenges and personal recovery relevant to the recruiting service.
  • Experience of using a range of self-management or recovery tools and techniques and can evidence how they maintain personal recovery from mental health challenges.

Other

Essential criteria
  • Ability to travel independently to remote locations within the catchment area of the recruiting service.
  • Flexible / adaptable

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Katie Morris
Job title
Community Team Manager
Email address
[email protected]
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