Job summary
- Main area
- Perinatal
- Grade
- Band 3
- Contract
- Permanent: Shift Pattern
- Hours
- Full time
- Flexible working
- Job ref
- 246-CEN7293878
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingfisher Mother and Baby Unit, Hellesdon Hospital, Norwich
- Town
- Norwich
- Salary
- £24,937 - £26,598 gross per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

MBU Clinical Support Worker
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
The Kingfisher Mother & Baby Unit provide specialist care for women and their babies with moderate to severe mental illness such as bipolar disorder, severe depression or psychosis during the late stages of pregnancy or in the first 12 months after birth. By providing specialist therapeutic care and opportunities parents are able to build a secure bond with their babies while also receiving treatment for their mental health.
We are looking for Band 3 clinical support worker to join our team on the Mother and Baby Unit. The successful candidate will be enthusiastic, motivated and looking forward to a new challenge. They will need to be confident to look after women with moderate to serious mental health problems while also offering them support to care and bond with their babies, showing respect and compassion to the service user, their family and carers. You will be working as part of a multi-disciplinary team and provide excellent care under the supervision of a registered professional, assistant practitioner or nursery nurse on the unit. This post does require full PMA fitness training and a comprehensive induction will be provided
Main duties of the job
We are looking for compassionate, positive and energetic individuals who believe in promoting the needs of others.
As a Support Worker you will be an essential member of the team bringing us your personal skills and experience of caring for people to provide activity, personal support, complete observations and engage with people.
However most importantly and in keeping with our Trust values of Positively, Respectfully and Together, we are looking for someone who has exceptional people and communication skills.
If you want to make a difference in people’s lives and change it for the better, we want you to be part of our fantastic team!
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY!
Interview dates are to be confirmed. Candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualifications
Essential criteria
- Care Certificate – must be achieved within first 12 weeks of employment
- NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC or to commence the framework within the first 4 months of employment.
Experience
Essential criteria
- Previous experience within the care sector
Desirable criteria
- Mental health experience
Knowledge
Essential criteria
- Awareness of professional boundaries in relation to client care.
- Understanding of issues surrounding confidentiality.
Other
Essential criteria
- Well-motivated with an interest in mental health issues.
- Fitness to undergo personal safety training.
- Able to travel independently.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Justine Goodale
- Job title
- MBU Ward Manager
- Email address
- [email protected]
- Telephone number
- 01603 786745
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