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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary
Hours
Flexible working - 4 hours per week (Various Hours)
Job ref
264-7053460-Volunteer-I
Employer
Kettering General Hospital NHS Foundation Trust
Employer type
NHS
Site
Kettering General Hospital
Town
Kettering
Salary
Volunteer Role
Closing
30/09/2025 23:59

Employer heading

Kettering General Hospital NHS Foundation Trust logo

Kettering General Hospital A&E Volunteer (Over 18's Only)

Volunteer

Job overview

Our volunteers are an invaluable part of the hospital team. Working with us in a volunteering role means you’re playing a part in delivering the best possible care to our patients and their families.

Are you friendly, caring and able to approach people to offer help?

We are looking for volunteers to support in our busy A&E departments, you will support our patients across A&E making their stay as comfortable as possible.

We are also supporting Northamptonshire Carers by engaging with our patients at A&E to improve their wellbeing – this will continue during their stay if admitted.

Main duties of the job

You will be based in A&E supporting staff with patient care. You will receive training and shadow an experienced volunteer to start with. Your duties will then include:

Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Directional support

Restocking

Volunteers cannot replace the role of a paid employee and this is not a work placement. 

Working for our organisation

Volunteering at Kettering General Hospital is more than just an opportunity to ‘give back’, it is an environment to utilise your skills to help others based on your own experiences, form lifelong friendships with other volunteers and incorporate your wealth of knowledge and experience to shape a fantastic volunteer service.

We want everyone to gain satisfaction from their volunteering in an environment that is inclusive, supportive, stimulating, and friendly. Offering your support

What we look for in a volunteer is:

· Caring and a good listener

· Reliable and adaptable

· Friendly and approachable

Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Detailed job description and main responsibilities

· Spending time with patients, engaging in friendly conversation

· Help and assist with hydration and nutrition

· Ensure kitchen areas are clean.

· Wellbeing – offer books and puzzles to patients.

· Restocking, ensuring enough stock for staff e.g., alcohol wipes, linen

· Linen trolleys – each area has different requirements, check the needs, and restock as required, ensuring it is tidy

· Support patients with completing Friends & Family cards

We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01536 491599 to book an appointment with the team.

For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.

Person specification

Qualifications

Essential criteria
  • No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveDisability confident leaderInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.National Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Volunteer Services
Job title
Volunteer Services
Email address
[email protected]
Telephone number
01536 491599
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