Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Estates
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Mon - Fri)
Cyfeirnod y swydd
164-7522330
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
City
Tref
NOTTINGHAM
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
27/10/2025 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Car Parking Administrator

Band 3

Trosolwg o'r swydd

Working as part of a team, the post holder will support the provision of a comprehensive administrative service for the Estates and Facilities Directorate’s Car Parking Department, on behalf of the wider NUH, and in pursuit of effective operational and business objectives.

 The office provides the day-to-day management and running of the Trust’s car parking infrastructure & management and staff car parking permit systems.  The post holder will operate these computerised systems, and will provide direct support to the Car Parking Management Team in support of the Directorate’s and Trust’s needs.

The post holder will act as the first point of contact for the Trust to staff, visitors and service users on all routine car parking matters, including staff car parking permits and parking enforcement administration, and shall escalate issues when necessary (i.e. line management, PALS etc.).  The post holder will also be responsible for the monitoring of service equipment, its performance and shall assist external contractors with infrastructure & equipment repairs and/or other remedial works.  The post holder should have a good general standard of education, and a customer-focused attitude.

 The post holder will be required to be able to work across any of the two NUH sites (City and QMC) and at any time when instructed.

Prif ddyletswyddau'r swydd

To manage the Trust’s computerised car parking infrastructure and staff car parking permit control systems in line with Trust policies and operational requirements.

Be an active part of the team that manages the NUH’s car parking assets and to be at the fore with reporting issues where operational and/or business objectives are at risk of falling short being, or may not be, achieved.

To support the Car Parking Administration Co-Ordinators with liaising with NUH Finance stakeholder teams to ensure that staff car parking permits are paid in a reasonable time, and to provide supporting information to all stakeholders as necessary.

To escalate concerns as appropriate to the Security Management Team and Department / Divisional Authorised Persons.

Act as the primary contact for NUH Departments for the management and provision of discounted and free parking for service users and visitors who meet the criteria as outlined in NUH policies.

Attend meetings, some of which may be off primary site.  Arrange dates, venues, take and transcribe minutes and distribute together with agendas and papers.

Provide cover as necessary for other administrative staff within the Department as appropriate.

Answer the telephone in a polite & courteous manner, dealing with enquiries and taking messages as appropriate, and ensuring confidentiality is maintained at all times.

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the job description and person specification attached to the advert for the full details.

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • NVQ Level 3 or equivalent in either an ICT- or customer service-related field.
Meini prawf dymunol
  • First aid responder training or similar. NVQ Level 4 or above qualification(s) including English and Maths (/ literacy and numeracy). Clean driving licence.

Experience

Meini prawf hanfodol
  • Recent secretarial / administrative experience with heavy ICT administration reliance.
  • First point of contact for customer service matters (both in person and via email).
  • Using email, maintaining and updating paper and electronic diaries, arranging meetings.
Meini prawf dymunol
  • Working within a Car Parking environment. Working within a Security environment. Working within an Access Control environment

Communication & Relationship

Meini prawf hanfodol
  • High level of verbal communication / customer service skill.
  • Diversity / cultural understanding.
  • Ability to work as part of a small team or alone with minimal supervision.
  • Good written communication skills, with the ability to deal with and prepare routine written correspondence.

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Ian Johnson
Teitl y swydd
Head of Security & Car Parking
Cyfeiriad ebost
[email protected]
Gwybodaeth i gefnogi eich cais

Yvonne Taylor

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg