Job summary
- Main area
- Patient Property
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- 186-1294-25-FS
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Rampton Hospital
- Town
- Retford
- Salary
- £24,937 - £26,598 Pro rata
- Salary period
- Yearly
- Closing
- 20/11/2025 23:59
Employer heading
Patient Property Administrator
NHS AfC: Band 3
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Job overview
Working as a member of the Security team, within a high Secure Hospital setting, providing an accurate and effective service for Patients’ property, from new admissions to discharge and other transactions in-between.
Main duties of the job
The role requires a person with excellent communication and interpersonal skills who can liaise with ward staff, patients and external agencies to provide a first-class service in the management of Patient property, ensuring compliance with all relevant policies and procedures.
A thorough knowledge of patient property processes required including expert knowledge of all software systems used to facilitate delivery of a Patient property service including supporting ward staff with any queries.
The role will be predominately based in a central stores area, however there is a requirement to spend time on the wards liaising with staff and Patients regarding property queries.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Detailed job description and main responsibilities
Provide a front-line service for patients regarding their off ward personal property including being a point of contact for ward staff with any patient property queries.
Ensure that all patient property stored off ward is managed effectively, providing assurance on secure storage and up to date records are maintained.
Responsible for the initial distribution of patient property on admission including Liaison with staff and patients to ascertain which items will be stored on ward, central or external stores and disposal. Ensure property is itemized within the patient property database and full compliance achieved with regards to quantities of property allowed and prohibited items.
Responsible for processing and dispatching property for patients discharged from the hospital, ensuring all records are fully auditable.
Provide fire warden service within central or external property stores ensuring the safety of all visitors.
Carry out routine requests from patients to transfer property from ward to stores and vice versa including a patient property delivery service and compliance with the patient property record system.
Manage any Patient property received from external sources ensuring compliance with relevant policies and procedures.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person specification
Trust values and behaviours
Essential criteria
- demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values:
Physical Requirements
Essential criteria
- Repetitive bending & walk distances
Qualifications
Essential criteria
- Basic Level of Education Basic Numeracy / Literacy Skills, Good basic education eg GCSE or equivalent with grades A-D IT or word processing knowledge
Experience
Essential criteria
- Good IT skills Be able to demonstrate good customer service skills
Desirable criteria
- Working within a high secure setting Experience of working with patients
Knowledge
Essential criteria
- Knowledge of working in a front-line service setting and adherence to compliance with policies and procedures.
Skills
Essential criteria
- Good communication skills both verbal and written Good IT skills Customer service skills
Contractual Requirements
Essential criteria
- Working flexibly, predominately office hours although there may be occasions when work pattern is reviewed to meet business needs of the service
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Dick
- Job title
- Acting Deputy Manager, Control Centre
- Email address
- [email protected]
- Telephone number
- 01777247227
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