Job overview

The post holder will assist the Control Centre Manager to lead a team of staff to provide a high-quality security service within the hospital Entry building including Control room, Reception, Switchboard,  Contractor Escort Functions and patient property management.

They will develop and maintain effective and efficient services across all areas of responsibility, which contributes to the overall safety and security of the Hospital.

Manage highly complex  security systems, including all control room functions and critical access and egress systems that keeps the Hospital safe and secure for Patients, Staff and Visitors.

Main duties of the job

The post holder will need to have broad operational management experience, managing large teams and varied team activities. The post holder will have excellent organisation skills and have worked in an environment where they have demonstrated project management skills in order to implement change within a department to contribute to the overall efficiency of the service.

Excellent communication skills, both verbal and written, will be essential  with the ability to comprehend and articulate to internal and external stakeholders complex security systems. This specialist and focussed knowledge base, to aid service development, maintenance and repair activities, is vital to the role of Deputy Control Room and Reception Manager.

The post holder will lead and motivate a team to provide a wide range of support services within Rampton Hospital including:

• Access and egress controls, including management of confidential information;
• Staff and Visitor search functions;
• Reception and switchboard services;
• Hospital Control Room with CCTV; Digital Radio systems; staff attack alarm system, a Perimeter Intrusion Detection (PID) system, & other specialist technology synonymous with a high security environment;
• Responsible for the safe and secure management of  contractors to the hospital, including management of tools and the safe use of vehicles on site;
• Responsible for the day to day management of the security keys used in the hospital.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.