Job summary
- Main area
- Planning
- Grade
- Band 8a
- Contract
- 11 months (Fixed term/Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 070-AC047-0525
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Office 1
- Town
- Newtown
- Salary
- £54,550 - £61,412 per annum
- Salary period
- Yearly
- Closing
- 15/05/2025 23:59
Employer heading

Service Planning Manager
Band 8a
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
THIS POST IS FIXED TERM/SECONDMENT UNTIL 31-MAR-2026 DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
As a Service Planning Manager working within a high profile programme
team with freedom to act, the post holder will play a key role in leading the service planning requirements to deliver a new transformational model of care in north Powys. This programme will act as a flagship to the
implementation of a ‘seamless new model of care’ under the ‘A Healthier
Wales: Our Plan For Health and Social Care’, and will require the post holder to stay informed about and contribute to communities of learning about these new models of care as they develop across Wales
Main duties of the job
The post holder will require a level of freedom to act, to enable agile
decision making and actions they will be expected to interpret national
policy and guidance for health and social care. This role will operate in a
complex environment working across health, social care and
multiagency organisations to ensure the implementation of national and
local policy across directorates via the delivery of a new integrated model in health and social care in north Powys. The post holder will be responsible for analysis of detailed, complex data sets and be able to undertake research in relation to national and local evidence base to make judgements on how to effectively deliver the new model of care at both a strategic and directorate level.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
The role will involve working with clinicians, managers, staff, professionals, partners and other key stakeholders across health, social care and multiagencies to deliver a new model of care across north Powys.
This will include:
• Undertake mapping of existing services and development of a detailed
robust case for change required as part of the business case
development.
• Leading on the development of new models of care, service plans
/specifications and pathways in conjunction with health and care
professionals, based on an agreed planning framework, national
guidance and legislation, Powys Health and Care Strategy and Area
Plan and local population needs and intelligence.
• A significant amount of engagement and communication messaging.
The post holder will work with the Programme Lead and work stream leads to provide leadership and expertise in technical planning to deliver
transformational change and capital business case development of circa
£60m for north Powys.
The post holder will play a key role in capital business case development
from strategic outline business to full business case (FBC) for a proposed
new health and care facility. They will also be required to take a lead role on the development of other Local Authority and Health Board plans and
business cases to support the broader implementation of the new model of care. There will be a specific need to support local planning within the Newtown area. This will involve a high level of engagement with the community, service users and other key stakeholders to support the development of a Community Wellbeing Hub and Rural Regional Centre.
The post holder will be at the forefront of a dynamic and high profile
programme. This will involve the post holder making a significant
contribution to all facets of health service technical planning.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Masters degree level qualification in business / management or equivalent demonstrable experience
- Significant experience of working at a senior management level and with clinicians and other health and social care professionals
- Project Management qualification
- Significant knowledge of technical service planning and leading edge service development in health and social care and the ability to use that knowledge to influence planning for services in Powys
- Significant experience of hands on delivery and management of complex full lifecycle projects or service development, ideally within the NHS or a public sector organisation
Desirable criteria
- Prince II Practitioner/ Managing Successful Programmes Practitioner or equivalent training
- IQT Bronze Award training
- IQT Silver Award training
- Registered Health or Social Care professional
Experience
Essential criteria
- Experience of developing technical planning products to support transformational change in the NHS or public sector
- Proven work record of consistently achieving high standards and delivering objectives and priorities
- Comprehensive knowledge of Microsoft Office
- Evidence of designing, implementing and maintaining office document control systems
- Excellent analytical and problem solving skills with ability to analyse, interpret and resolve issues
- Logical and analytical approach required when designing a new solution
- Evidence of compiling and producing high quality professional written reports, production of business cases, service plans and strategies
- Experience of working with staff to implement service improvements
- Experience of leading a team
- Understanding of key NHS targets and current priorities within NHS Wales
- Experience of assimilating information, undertaking complex analyses from a wide range of sources
- Experience of developing detailed service specifications and pathways in conjunction with clinicians and professionals
- Experience of developing case for change documentation underpinned by a robust evidence base
- Experience of investigating various options and undertaking options appraisals
- Experience of developing capital business cases, including strategic outline case, outline business case and full business case
- Experience of developing accommodation and facilities schedules
Desirable criteria
- Demonstrable experience in managing complex projects using a robust methodology
- Experience of working within Welsh Government guidance for engagement and consultation on changes to health services
- Experience of working on joint initiatives across health, social care and third sector
Aptitude and Abilities
Essential criteria
- Evidence of taking an innovative approach to problem solving
- Be able to demonstrate tact and diplomacy when working with others
- Ability to work with colleagues from across service areas and departments, including external consultants
- Evidence of undertaking presentations to groups
- Ability to work under pressure to tight deadlines and prioritise workload
- Ability to ‘think on ones feet’ and respond to many differing pressures
- Minute taking skills; strong report writing and document presentation skills
- Proven work record of consistently achieving high standard and delivering objectives and priorities
- Ability to negotiate with staff and other partners and motivate stakeholders to deliver service improvement
- Ability to plan multiple concurrent activities, prioritise resource and manage any project team members allocated, to ensure that objectives are met
- Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders
- Ability to convey new requirements containing complex information to both technical and non-technical staff/ partners/stakeholders including presentations to large groups
- Report presentation skills, including desk top publishing skills
- Strong administrative and planning skills, able to plan effectively against deadlines in order to produce timely outputs and deliverables
- Ability to prioritise work and perform within a pressured environment
- Able to act independently and on own initiative
- Ability to deal with confidential issues in a professional and sensitive manner
- Proactive and delivers to timescales
- Evidence of attention to detail and high levels of accuracy in managing and manipulating data sets
Desirable criteria
- Ability to speak Welsh
Values
Essential criteria
- Communication: Developed verbal and written communication / negotiating skills
- Empathy: Ability to show empathy with colleagues and stakeholders
- Knowledge, understanding and application of equal opportunities
- Evidence of political awareness and sensitivity to the high profile of the Health Board
Other
Essential criteria
- Ability to travel within and outside of Powys
- Ability to work flexibly, attending meetings and events outside normal working hours as required
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Carly Skitt
- Job title
- Assistant Director of Transformation & Improvement
- Email address
- [email protected]
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