Job summary
- Main area
- Estates
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 223-SSM-428
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- The Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 28/08/2025 23:59
Employer heading

Estates MES System Support Manager
NHS AfC: Band 7
Job overview
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Are you someone who wants to make a difference?
Are you passionate about great patient care and the pivotal role CAFM systems play?
If so, this great opportunity could be for you………
A new and exciting opportunity has arisen to join us at SaTH and support our Estates & MES team with their core operating systems. You will be a key part of an exciting journey for our hospitals around Shrewsbury & Telford.
The Trust has just started to embark on a major capital investment program of up to £312m to upgrade its estate, and create state of the art medical facilities, developed in conjunction with our Clinicians. The role will be fundamental in developing the Estates department, within a Trust that has a culture of supportive and ambitious teams that are passionate about patient care.
The Shrewsbury and Telford Hospital NHS Trust is situated on one of the most attractive parts of the country with dramatic countryside and bustling towns with excellent schools and can offer a fantastic lifestyle for the successful applicant.
Main duties of the job
The Trust's aim is always to put patients at the heart of everything we do and is guided by the principles and Trust values developed by our staff. In line with this vision, the Estates Directorate are seeking a highly committed and experienced professional systems lead to join our team, who will play a key role in helping to shape and develop the Trust’s estates systems, and include you having managerial, professional and technical responsibility for the systems, which are help deliver our service across all of the Trust portfolio.
You will lead and develop the Estates support systems across all the portfolio of SaTH sites to ensure they are “fit for the future”. The successful candidate will work closely with the new Head of Estates and have responsibility for the management of the Trust's estates system portfolio.
Be the System manager, process data updates and upload documents, be the main lead and point of contact for all MiCAD (Estates CAFM System) and CAD queries, provide assistance to colleagues and other users as required, liaise with the MiCAD company for timely resolution of eventual system failures, lead on licences update and training upgrades.
Support the Space planning team with graphical and analytical reports for the purpose of the space planning solutions development. Once a new space allocation is approved, reflect the change on MiCAD.
Working for our organisation
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria
- Masters in relevant discipline, or equivalent experience in a similar role.
- Project management qualification or relevant experience in a systems environment with evidence of managing projects.
Desirable criteria
- BIM qualification
Knowledge, Behaviours & Experience
Essential criteria
- Autonomous, self-starter, willing to take initiative and drive the MiCAD function.
- Proven ability to interact & work cohesively with colleagues.
- Multi-tasker, able to prioritise, organise workload and manage outcomes to meet planned objectives.
- Flexible and agile, able to undertake tasks at short notice and in ever changing environment.
- Able to demonstrate positive and constructive attitude whilst being under pressure.
Skills
Essential criteria
- Ability to analyse architectural layouts, monitor accuracy, perform gap analysis, make recommendations in relation to MiCAD records.
- Excellent stakeholder management skills, ability to influence and build effective working relationships across variety of departments.
- Proven ability of using project management techniques in relation to MiCAD or wider property related developments.
- Advanced numerical and analytic skills.
- Excellent communication, planning, organising skills.
- Ability to undertake data audits.
- Sound knowledge of methods for document control.
- Maintain MiCAD system integrity.
- Confident and logical thinker, demonstrating the ability to undertake long periods of concentration.
- Ability to communicate effectively and constructively challenge.
- Complex report writing skills.
Specific Job Requirements
Essential criteria
- Proficiency with MS Office (Esp Powerpoint) and CAFM Systems such as MiCAD.
- Working knowledge of Autocad.
- Experience of process improvement in CAFM/MiCAD.
- Working effectively with internal and external stakeholders in a large complex organisation.
- Building working relationships across business functions and departments.
- Database management, accurate data entry with gap analysis, in an efficient and timely manner.
- Leading on data collection in relation to asset management.
- Fluency with ERIC reporting
- Training and communication Skill demonstration in a similar role
Desirable criteria
- Knowledge of Asset Valuation.
- Working experience within the NHS.
- Experience of Service line reporting.
- Experience with implementing BIM Levels 2 and 3.
Other
Essential criteria
- Ability to train and teach others to use MiCAD.
- Role-model best practices in MiCAD/CAFM, professional integrity, lead by example.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Dan Watkin
- Job title
- Head of Estates
- Email address
- [email protected]
- Telephone number
- 01743 261034
- Additional information
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