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Job summary

Main area
Urology
Grade
Band 3
Contract
Fixed term: 7 months (Contract end date - 31.03.27)
Hours
Part time - 18.75 hours per week (Mon - Fri)
Job ref
205-8212003-A
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
University Hospitals of North Midlands
Town
Newcastle-under-Lyme
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
30/09/2026 23:59

Employer heading

NHS

Urology Medical Support Secretary

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

  • An exciting opportunity has arisen with in our Urology secretarial department. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets, while supporting with the management and utilisation of clinics within your area.

Main duties of the job

An exciting opportunity has arisen with in our Urology secretarial department. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets, while supporting with the management and utilisation of clinics within your area.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information. Alternatively please contact the hiring manager.

Person specification

Essential Qualifications

Essential criteria
  • GCSE Maths and English Grade C/4 or above
Desirable criteria
  • Educated to NVQ Level 2, OCR 2 or equivalent

Essential

Essential criteria
  • Knowledge of Microsoft Office package
  • Good communication skills
  • Ability to work as part of a team
Desirable criteria
  • Previous experience in a clerical post
  • Previous experience working in a Healthcare environment
  • Knowledge of the Hospital EPR system

Personal Qualities

Essential criteria
  • Able to use own initiative.
  • Good communication skills
  • Ability to work in a demanding, pressurised environment
  • Ability to work with confidential information

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Annika Bagley
Job title
Operational Service Manager
Email address
[email protected]
Telephone number
01782 679703
Additional information

Charlotte Grimes

[email protected]

01782 679910

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