Job vacancy: Ward Clerk, University Hospitals of North Midlands NHS Trust, Stafford

Job summary

Main area: Urgent and Emergency Care
Grade: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 205-7276530-A

Employer: University Hospitals of North Midlands NHS Trust
Employer type: NHS
Site: County Hospital
Town: Stafford
Salary: £24,465 per annum
Salary period: Yearly
Closing: 24/08/2025 23:59

Ward Clerk

Band 2

Detailed job description and main responsibilities

· Provide excellent customer service to all arriving in the department

· Provide administrative support to the FAU team

· Timely processing of patients in and out of the department

· Organise, prepare and file patient notes

· Answer and support with telephone calls to the department

· Additional admin tasks as they arise.

Person specification

Qualifications

Essential criteria

GCSE English or equivalent

Knowledge

Essential criteria

Microsoft office: Word, Excel, access and Power-point

Desirable criteria

Previous administrative experience

Personal qualities

Essential criteria

Evidence of previous customer / patient service

Important information about your application

All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
References - please ensure you provide email addresses for all referees for the last three years of employment.
We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
Flexible working will be considered in line with Trust policies
New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Katie White
Job title: Senior Operational Services Manager
Email address: [email protected]
Telephone number: 01785 230567

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Job summary

Employer heading

Ward Clerk

Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Knowledge

Essential criteria

Desirable criteria

Personal qualities

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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